-
January 2024 by Beth Scharpenter
The pharmacy staff are wonderful!
-
January 2024 by Leslie Stern
Thanks to Rachel & the pharmacy staff. I ordered my first refill on a new medication and due to shipping issues it didn’t arrive in time. They gave me what they had in stock which would last me a few days. Sure enough it was shipped the next day and I got the rest of my prescription.Rachel & her staff are very helpful and caring!
-
January 2024 by Wendy Britton Knau
The pharmacy was closed, but listed on website as being open.
-
December 2023 by Gina Buelow
I've only had good experiences with the pharmacy here– this review is just for the photo services.I had an awful experience ordering online and having a photo order fulfilled here. I was left waiting for twenty minutes while the only employee in the front of the store looked for my order. He ended up discovering something had gone wrong with the order and didn't know what to do– leading me to call customer support and waiting twenty more minutes for their to tell me they also couldn't help.I ended up getting half of my order fulfilled, checked out, unwrapped the print, and it was printed crooked.When I contacted customer support a second time they said my only option is to resubmit my order, which I will not be doing based on the product I received from the store.
-
November 2023 by Madison Veber
If I could give 0 stars I would pharmacist yelled in my mother face when she was repeatedly told she was using the wrong insurance even from the doctor office and would not attempt to use the correct one. Could not get the right medication for 5 days until I finally just switched to Walgreens down the street. Won’t even do regular business with them for small needs and will go to Walgreens here on out with better customer service and hours. And people that can use correct insurance and not yell at someone. Got a letter in the mail 2 days after with denial with the wrong insurance name on it… Recommend to stay far away from here and go to Walgreens where they care about their clients and have manners.
-
October 2023 by Kenneth Silver
Called to see if prescription was ready, they said 10 minutes. I waited 20 minutes and then drove up there, they told me it would be ready in 15 minutes. Ankenneeds a GOOD pharmacy
-
October 2023 by Carol T.
Best pharmacy ever!!! Very personal service, they get to know their clients by name. Totally recommended!!!
-
September 2023 by Carissa Meredith
Thanks for always being a friendly face and helping me out when I come to CVS, Gary!
-
August 2023 by Cassie Pals
I filled two prescriptions at the same time - one for each of my children. They have the exact same prescription - an inhaler that they use as needed. One inhaler we received expires 4/2024 and the other one expires 2/2026! Same prescriptions filled at the same time and the expiration dates are drastically different. This is important to me because my kids never use them up before they expire. I called back up to the store and they refuse to exchange the one that will expired in 8 months for a different one that will expire later. Even though the other one we got doesn’t expire for 2.5 years. It’s still in the UNOPENED, SEALED box, but they won’t exchange it for one that won’t expire so quickly. And yes, they can do this because it’s happened before believe it or not! The first time this happened, I was only filling one of their inhaler prescriptions and after consulting my doctor, a new inhaler should last AT LEAST one year. They did take that one back and give me one that didn’t expire so quickly. That’s the only reason I went with them again - because they made it right that time. Apparently their customer service has gone even more downhill because they won’t make it right this time. It’s terrible they’re taking advantage of people by giving out medication this will expire before it should. I will never give them my business again.
-
August 2023 by Chad Pals
This place is shady. If you get prescriptions here check the expiration date.
-
August 2023 by Cassie B.
I filled two prescriptions at the same time - one for each of my children. They have the exact same prescription - an inhaler that they use as needed. One inhaler we received expires 4/2024 and the other one expires 2/2026! Same prescriptions filled at the same time and the expiration dates are drastically different. This is important to me because my kids never use them up before they expire. I called back up to the store and they REFUSE to exchange the one that will expired in 8 months for a different one that will expire later. It's still in the UNOPENED, SEALED box, but they won't exchange it for one that won't expire so quickly. And yes, they CAN do this because it's happened before believe it or not! The first time this happened, I was only filling one of their prescriptions and after consulting my doctor, a new inhaler should last AT LEAST one year. They did take that one back and give me one that didn't expire so quickly. That's the only reason I went with them again - because they made it right that time. Apparently their customer service has gone even more downhill because they won't make it right this time. It's terrible they're taking advantage of people by giving out medication this will expire before it should. I will never give them my business again.
-
August 2023 by Nieca Coley
I am in love with this CVS. The pharmacist/staff here go above and beyond. There is Gary who works in the front of the store. Just an awesome man. Then Sunshine in the pharmacy along with the amazing other pharmacists. I moved from California to Iowa and they took the time to help me transfer all my moms prescriptions. They explained to me how the cvs app works with refills. One of the pharmacist wears a continuous glucose monitor. She took the time to show my diabetic mother how it works. Also that it doesn’t hurt. It was the sweetest interaction. I just can’t say enough great things about the people who work here. They make my days better. Being a caregiver to my mother can be hard some days, but they have made filling her prescriptions to easy. Thank you all so much.
-
August 2023 by Nieca C.
I am in love with this CVS! Especially the pharmacist at this location. I refill on the Cvs app or by phone. Well the app messed up. The pharmacist all took their time and walked me through what was wrong, they helped me get in touch with the Dr. all the way in California and transfer every to Iowa. They are extremely helpful and patient with me and my elderly mother. One of the pharmacist wears a continuous glucose monitor. She explained hers to my mother who is diabetic, and helped her see it is not scary to use or put on. It was the sweetest interaction. All the pharmacist/staff are amazing at this CVS. The drive through window was broken and the line inside was a little long one day, But all the staff inside still had smiles and patience with everything person. They all seemed to really care about the people they help. Every time I come in they remember who I am and that I moved to Iowa from California, also they ask how my mom is doing. I am beyond happy with everyone there.
-
July 2023 by Karyn Sue Pohlmeier
Although my insurance doesn't cover CVS prescriptions, CVS always uses a discount card for my prescriptions. I enjoy this CVS and the pharmacist is great as well as all the pharmacist techs! I'm glad the old pharmacist quit, he was so rude. Keep up the great job!!
-
June 2023 by Lee Brandt
Service at the Pharmacy is terrible. Usually four, plus Pharmacist on duty. But upon arriving to pick up medication they all appear to be doing something, unable to see what. No acknowledging your presence. Today the Pharmacist was talking to a lady regarding a diagnoses she had received. Four other employees didn't even look up from what they were doing. I'm 85, open heart surgery w/ an aorta value replaced, triple bypass 2 years ago. Not as young as I once was. Walking any distance is difficult. I believe they process a lot of prescriptions at this Pharmacy, but they need to accommodate their customers picking up medication in a more timely manner.
