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November 2024 by M M
I think the kid at the register was on drugs. Seriously. Pin point pupils. Dead expression on face. 6 times I had to repeat my request
Please Casey’s look into this. It’s not cool. Kid working front. Tuesday November 12 at 8p
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September 2024 by Greg Grams
Great staff and friendly stop every morning
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September 2024 by Jack “Captain British” Playle
Waited on hold for half a bloody hour because the app glitched and gave me regular crust instead of thin, I just wanted to adjust it but instead I got stuck with an annoying AI assistant until DoorDash was literally at my door.
Combine that with the fact that the last breakfast pizza we got from here literally made us sick and that Casey's support stopped giving me any sort of reply? I'm so done with this location, it used to be so good...
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March 2024 by Beauty Marked
I have been to the 1310 NW 18th Ankeny location several times and I have noticed how unprofessional the store manager Derek is. I have witnessed him being rude to staff, especially the non-white employees in front of customers. He called the older lady that worked in the kitchen slow in a derogatory way. His work attire is always hanging off of his butt or his belly is showing. I have witnessed him scratching his butt, lower back while in the kitchen and not even washing his hands. Derek has also been noted being inappropriate to male customers and employees by winking and blowing kisses. I overheard some evening employees talking about how Derek "rubbed up" against them. I have mentioned to several staff that they need to report this behavior because until someone says something, this behavior will not change.
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February 2024 by Lorena Bergan
These guys are FAST at making pizza & it’s really good! We love it?
Parking: Easy parking, slide in, slide out! 6min to have my Oder made. Thats amazing!
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August 2023 by Nevaeh O
Everyone is always so kind and trying their best! I went in tonight and was shocked at how rude some customers were because they had to wait. Clearly they were busy and clearly they were working hard, show people some respect and be kind! 10/10 customer service
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June 2023 by Madi S.
If I could give it no stars I WOULD. I ordered for delivery and the pizza that was delivered is hard as a rock because it was burnt. When I called to have it redelivered, they told me I had to drive it there and wait for it to be remade. Then lied about what was removed on the order. Either way, the pizza was black on the top. It's stiff- if I wanted that I would have bought a frozen pizza. I removed vegetables I'm allergic to, I've done it before and it's never been a problem. Whether they are lying or it's a computer error, not ordering from this one again.
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June 2023 by Toby Morgan
0/10 would not recommend!!!
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May 2023 by Zaveshaa Zave
(Translated by Google) Staff don't like their job(Original)Персонал не любит свою работу)
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January 2023 by Jim D.
Had the wings w Buffalo sauce, pepperoni pizza, chips and beer - all delivered - for a football game/party at my place. Food was amazing as always and they got it out to me quick and on time. Love that we have a Casey's in our neighborhood. Staff here is super nice when you go in to the store. Always a clean and well stocked store. Doesn't look like the convenience stores I remember as a kid. Really nice job here everyone that works at this restaurant/store.
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December 2022 by Jason Godwin
Called two stores tonight to order pizza! 9:15 pm. No one is answering the phone. I’ve ran into this before, and had to go out of my way to a store that would pick up the phone. I’ll take my business somewhere else for now on!
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November 2022 by Jada M.
The Casey's workers were really nice to me when I went to the wrong store. I appreciate their kindness and service! I regret not asking for their names but the staff tonight certainly deserves a reward!
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September 2022 by Pamela T.
All 3 pizzas we just received are badly under cooked. I called and they apologized, saying they are currently cleaning their ovens but they never offered to rectify the order. The person didn't sound concerned either. I had to put all the pizzas to cook longer in my own oven. All this AFTER I tip $12 to the driver!
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September 2022 by Kathy R.
We were excited to order a Casey's breakfast pizza for the game. Undercooked. Most pieces had no sauce, and did not have all the toppings we paid for. Such a disappointment.
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November 2021 by Joseph Lechuga
Just the worst customer service
