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February 2024 by Ann Wooldridge
Can't find help when you need it. But the phone people won't leave you alone even when you tell them you're just browsing.
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January 2024 by Jessica Atkinson
Just had to return something but overall great people and clean store.
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January 2024 by Greg Mahon
Should rename Best Service! Came in to pick up a purchase. Alex immediately welcomed with positivity and lead me to the service counter. A coworker dashed from the floor to assist me with the purchase. Impressive. Keep the good vibes flowing. Thank you.(Upon departure, Alex continued to shower other customers with a great attitude)
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January 2024 by Damion B
Despite an overabundance of employees i could not get help purchasing some items locked in cabinets. They’d rather stand around, chatting amongst themselves & ignoring customers. I wanted to buy things that day for a project. Stood in the store for 20 minutes ordering all of it on amazon instead after realizing that the employee i asked for help was too distracted by social hour with his fellow employees to return with keys.
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January 2024 by Dixie McGee-Carkhuff
Staff helpful and courteous. Same person who met us at the door finished our purchase and answered all our questions..
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January 2024 by Steve Olson
Was in store 20 minutes, not one employee noticed I was there. Wanted to buy laptop, but instead got car charger I needed and left won't be back.
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January 2024 by Antony Diener
They're always a great help and very reasonable prices!
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January 2024 by Adam C.
My first review because this place was awesome. My firestick had went out for the last time so decided to get a fire tv for bedroom. Saw they had an open box good condition 32 inch for 67 bucks. Since it was open decided to go in to look at it. Got there and immediately asked if I needed something. I told them and another guy directed me to that area. We couldn't find the one and he grabbed another person to check in back. Even as I waited, several other employees came by to make sure I was being helped. After a bit they gave me news they couldn't find that one but dud have another recently in as excellent condition (nothing missing essentially new). They worked it into their system and I got an even better option than the original. This was all happening during the blizzard as well. Couldn't be happier with the service.
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January 2024 by Gravis Alger
Geek Squad is terrible. Asks for passcode to do a battery replacement even though Apple and their website says they don’t need it. Why would anyone give their passcode to a geek? Appointment was said to take 20, but the ‘Agent’ said that’s impossible it takes 2 hours. ?
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January 2024 by D3MON_PLAYZ
Really good service although that alarm in the background kept going off randomly but other than that it was a pretty clean environment not too much people and very nice employees!
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January 2024 by Jessica Balvanz
Awesome. Got me in and out with a phone I ordered when they were closing in 3 minutes. Thanks guys! You rock.
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January 2024 by Bradley Jack Brinkmeyer
Had the odd duck patch cable in stock loved it
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January 2024 by Steve
Awful customer service I ordered online and they sold the product before I arrived at the store
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January 2024 by Tiffany Johnston
Luke was amazing!!! I went into Best Buy looking for a display cord for my monitor. He looked at pictures of my monitor and made sure I got exactly what I needed for my equipment. He was super courteous, knowledgeable, and willing to go over to customers.
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January 2024 by Danielle Weightman
understandably they had very little in stock, so ended up having to order what I wanted online but they still shipped it quickly so that helped. Had they had the item I wanted in stock I would have given 5 stars!