7:30AM - 9PM
717 E 1st St, Ankeny“My experience was really good I got my core deposit back and I talked to a couple of the guys there about some cars and different programs that you can get into to help you pay for college to be like mechanic or something so that was really cool conversation”
“I usually pop in for a key fob battery exchange, which is always quick and easy. But today I needed a replacement battery for my computer's UPS. I thought I'd selected the right one, but Mario explained the subtle difference in connector sizes and steered me to the correct one. Got home, installed it, and tested it. Still squealing. I called and Mario told me to bring the whole thing in and he'd take a look. He spent a fair amount of time on it, including trying another battery. It wasn't the battery. Before I could even ask, he instructed his co-worker to refund me for the battery. Then the co-worker asked if I wanted to look at their UPS stock. I did not know that they sold them. Saved me a trip to the office supply store and they still made a sale. Win, win. Friendly, knowledgeable staff and exceptional customer service. Thanks for going above and beyond, Mario.”
“Just wanted to Thank DJ at the Ankeny location. Went in because I needed a watch battery, which I got in about 2 min. But we ended up talking about car batteries and how awesome interstate batteries are. We also talked about how important the customer is and taking care of them. I will recommend this location to my friends just because of DJ. Thanks again for a great experience today.”