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“Andrea is an outstanding banking professional who consistently delivers exceptional service. Her attention to detail, deep knowledge of banking procedures, and commitment to customer satisfaction make her a valuable asset to any financial institution.”
“I haven’t been with the credit union for very long, but it surprised me that I could refinance my daughters car into my name & then 4 months later got a newer vehicle that they also financed & they beat Navy Federal Credit Unions percentage.
If you are looking for a Credit Union hands down Veridian is the one you should go with!
I’m satisfied with them!!”
“I just wanted to take a moment to give a shoutout to the sweetest woman who works at the Ankeny location Community State Bank. As a server, I’m in and out of the bank regularly to deposit tips, and this young woman, who worked on Saturday morning, 3/29/25, always brightens my day! Not only is she always so kind and attentive, but she remembers the little things that make a big difference. I often bring my dog with me, and she always makes sure to grab a treat for her. Even on the days when my dog isn't with me, she still remembers and brings me a treat, showing just how thoughtful and considerate she is. I truly appreciate the care she puts into her work and how she goes above and beyond to make every visit a positive experience. Thank you for being so amazing!”
“If you ever need a decent bank/Credit Union this one should be on your top list, specially with so outstanding employees here, alway very helpful and with a smile.
I've been working with Cynthia and she's been wonderful, she is a great resource for this branch, not just because she is bilingual in Spanish but because you can tell she knows what she's doing and how to treat customers.”
“Cassidy was very quick, helpful, respectful, and was able to help out with exactly what I was interested in, thank you for the great service and welcoming environment!”
“I just opened a checking and savings at the Ankeny location. I thought Debbie was great! She was kind, helpful and extremely patient with me. I appreciate that.”
“Just moved to Ankeny and started new accounts at Central Bank. The branch manager was extremely helpful explaining the various options available that met our banking needs. All the bank staff are friendly and eager to assist you in whatever you need to accomplish. If this bank had problems in the past the management team has made corrections to make it a very good bank now. We are happy with Central Bank. Give them a try, we think you will be happy too.”
“When I needed a car loan back in 2022, I shopped around and GICU had the best rate (at the time) without requiring me to move over all of my accounts from my old bank, which was a huge relief. The staff have always been friendly and helpful. Since then, I've acquired a few CDs, and we recently opened a Home Equity Line of Credit with them - since we used the county assessment value instead of getting an appraisal, we weren't charged ANY fees to open the line, plus there is no annual fee. The HELOC we had at my other bank had a $50 annual fee, even though we haven't been using the line of credit at all for a few years. Great people, great rates, great policies. I would encourage anyone to explore the offerings here and compare them with other financial institutions.”
“I am a customer of many years and have had many types of accounts with US Bank. I have been very happy with all of the efforts US Bank makes to meet my needs, even in the midst of the Pandemic. Yes, lines are long right now, but they are everywhere.Whether it is our mortgage, investments, a safe deposit box, or checking and savings accounts, we are well cared for by US Bank.The mobile app takes care of most of my banking needs these days, but the Ankeny Branch is there when I need to do an in-person transaction.”
“Love First Interstate Bank! The people there are always so kind and welcoming. Today I went in and was having a rough morning because there was a problem with my account and they were very understanding, walked me through how the problem happened, and helped me fix it.”
“We worked with Ryan on a HELOC and couldn't have had a better experience! He was very helpful and answered all of our questions. It went much quicker than we had expected and Ryan was great to work with after it was approved as we had questions then too. Very pleased!”
“Incredibly helpful people. When they made the switch to BMO I had my reservations about all the changes. Especially shout out to Bethany, Amanda, Keith, and Mallory.
I'm sure I didn't name everybody But I didn't catch all of the names. Just know that the whole staff js great. THANK YOU”
“They were so considerate and waited for me while I drove from the drive thru to a parking spot and it was already 5pm, which is when they close. My sister was already inside the bank also also waiting for me to come into the bank. They could have said "Sorry, but we're closed", but they didn't!!! I know the Bank that I deal with, definitely would have said that they were closed, no doubt about it!!! I definitely need to leave the bank that I deal with cuz they're really rude most days. They never seem to want to help and I feel that they just don't care! My husband opened the account in 1997, the year that I moved to Iowa, so that's why I haven't left them yet. Might just have to put my money in Wells Fargo Bank!”
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“We went through Northwest Bank for our home purchase. We worked with their loan officer Gary Presnall. They made it so easy and had great rates! Even during the pandemic they made the signing and financing as quick and painless as possible. So glad that our relator Colin Panzi recommended to work with them!”