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July 2024 by Candice G
Worst experience with mail ever. Half the time they don't answer the phone and there's no way to leave a message. I've been waiting over a week to receive mail in my mailbox and have called daily yet no one returns my call or has any information or updates on my mail.
Update: called today just so someone could tell me they don't know where my mail is going.
WITHHOLDING MY MAIL IS A FEDERAL OFFENSE
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May 2024 by Fred Lukavich
I tried calling 3 times just to get a question answered about passports, and all I could get was the same recording over and over. The answer to my question is not on your link or website. By the time that I finally got put on hold to wait for someone to talk to, the wait time was longer than the post office was going to be open! Anything to do with our government, which is a servant to "we the people" is completely horrible service and al.ost unattainable to get service! Unless the government wants to put penalties on us, then that happens in the link of an eye!! This current government is a disgrace!!
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April 2024 by Sidney Roberts
Been trying to talk to someone working at the office and can’t get an answer and the automated answering won’t give me an option to talk to someone, left number to be called back and still can’t get one
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March 2024 by Eric Ma
Inclusive
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March 2024 by Jenn Me.
Horrible experience with missing mail that we still haven't received 2 months later. It was a very important check that we had to get the sender to cancel and then we drove an hour to get a new check because we didn't trust the mail run this time around. Frankly don't trust the post office after this issue. I got no answers or help when I reached out, just was told it was "due to the snow storms" and that was it. Poor customer service and no will to help those who need it.
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March 2024 by Ezequiel Aleman
I had a terrible experience with the M-Bags service. As an international student, I was initially informed that I could ship books to my home country for $95 using M-Bags. My first visit involved bringing a 60-pound bag, only to be told that each book had to be individually wrapped and have postage information included. On my second visit with two 60-pound bags, I was shocked to learn that the actual cost was around $500 per bag, significantly higher than other services that include tracking and insurance. Despite showing them their online information, which allowed me to create a customs form at the previously quoted price, their response was dismissive, stating they had no control over website content. After spending over $70 on packaging and dedicating time to wrap each book and make two trips to the post office, I found their service and response utterly unacceptable.
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September 2023 by Dongho Kim
If Lynda picks up your call, call some other time or ask for another available staff. They have very nice and helpful staffs who is knowledgeable with the system. They will help you with whatever you need. But Lynda won’t, she hates her life and does not want to work nor help you, she will try her best to put you on infinite hold or redirect your call or send you online to figure out the matter yourself.
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August 2023 by Mason Cirksena
Employees are great, your guys system blows. It's 2023, please figure it out.
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February 2023 by Jimena Golcher
I was surprised by this amazing mural about corn inside of the post office! Worth going inside to see this! Also friendly, postal service staff.
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January 2023 by Oluwatuyi Olowoyeye
Super experience overall.They attended to me swift.There were many outlets even though people come in their numbers, it is a seamless process depending on what you are there to do.
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January 2023 by Samuel M
I've shipped a ton through this post office, and they're very friendly to work with. Sometimes there's a wait, but it hasn't taken me longer than a few minutes.
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October 2022 by Lizmari Collazo
I can't trust them to pick up mail or deliver mail on regularly scheduled days. It is very random, especially if it's a Saturday before or a Tuesday after a holiday. Like the mail carrier took time off and said "screw it." I also live right across from where I work, and then there were a lot of letters they should've picked up today, and nothing. Whatever happened to snow, rain or shine? People depend and count on the mail, and this is ridiculous. I CANNOT have mail sitting there in the slot for days and days without pickup.
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August 2022 by Mabel Miller
I'm trying to figure out why is a phone been busy for the last two days I've been calling and I'm trying to figure out why this the only post office around the United States that don't ship off ashes when all the US post office supposed to have a cremation package this ship off the people around the world to they loved one but this post office is not answering the phone and it's not answering any questions somebody need to investigate this post office
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August 2022 by Beulah Samuel
The staff here are really helpful.
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May 2022 by Julie R.
There is an awesome person who works here, also works Saturdays and she ROCKS and is exemplary in her job. The place is clean, they do a great job of keeping the line moving. I've been there a lot lately to pick up mail. They have street parking. Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Older building but well kept.
