-
August 2025 by Ruoyu Wang
Very bad experience. The staff doesn’t know how to do the business and everything goes extremely slow.
-
August 2025 by EcoHunter42 (Perception is Reality)
I went in to drop off a package that was a return to Amazon. Very routine, I have sold on Ebay for 16 years now. The older women refused to scan my package. She wanted me to pay for a print from my email. I don't know what you charge to print one page, and the box was a simple scan. I won't be back.
-
August 2025 by Kiley Waite
I love our UPS store in north Ames!
-
July 2025 by Richard Stocker
10 customers, 1 employee, but she was handling things well.
-
April 2025 by Derek zerr
really nice people, i ship through this location almost weekly!
-
February 2025 by Matthew K
Ames no longer allows for you to contact the customer center with package concerns. pray they don't mess up your delivery because if they do you get zero help from anyone and have to either order again or order something else as none of the remaining stores have a direct connection to the delivery trucks
-
January 2025 by Adam Wirth
One of the employees showed no interest in helping me and simply handed me a sheet to answer the question I asked him.handed me The sheet indicated the prices of boxes I was looking to buy. They wanted $11 for a box. I will set my items on fire before I will spend $11 on a box.
-
December 2024 by Donovan Billingsley
Srijana was extremely knowledgeable polite and lovely to work with. She made the entire experience wonderful.
-
June 2024 by Yurii
Quick service
-
April 2024 by Anthony Staska
Scammers they want to charge you for printing as well as $2 1 minute computer use. UPS all have different owners and these charge so much more than the others
-
January 2024 by David Rosero
Great and speedy Costumer Service!
-
December 2023 by Holly Boman
Our locally owned store has great service! They are always helpful and very kind even under pressure.
-
December 2023 by Sonny Adams
Good service!
-
December 2023 by Kris Ryan
This location is a ripoff. I was charged $200 more than another UPS store location to ship the same package. I was told it was an oversized package but it was the same package, not sure how the package grew in transport from the other store. Also, the other location gave me a AAA member discount, not this location. I guess they have to get as much money as possible from customers. Hopefully the woman at the counter was just having a bad day because she was not friendly or helpful.Also, customer service was a joke. I was told I had to dispute it from the store, and they could do nothing to help.
-
December 2023 by F K
This store packed & shipped a vintage stereo receiver for me from a local auction house end of Sept. I'm not sure who exactly packed it but this person KNOWS HOW TO PACK vintage receivers. I was emailing with Amulya Sharma. So THANK YOU for the incredible packing job!
