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“Talk about a great place to buy shoes!I had to bring back a pair of shoes that I had for a while and explained what the problem with them were. I wasn't expecting the prompt return that was allowed but they bent over backwards for me and I walked out with new shoes a a new respect for customer service. Thanks so much and I'll be back again and again”
“I would recommend going to shoe carnival always. I've never had any bad luck there. I do buy almost every one of my shoes there. They did not have the particular shoe my granddaughter wanted in her size so they called other stores until they located which store had that shoe and we were able to pick it up that day in the Ames location. So I'm very happy with the customer service on both stores Ankeny and Ames.”
“I walked into Tradehome shoes today and noticed they had Blundstones which is not the easiest shoe to find. Nathaniel, the assistant manager was knowledgeable about the shoe and how to get for them and also how to prevent blisters by wearing wool socks. He was very kind at answering my questions and told me also they had a military discount which is helping when considering purchasing a $200 pair of Blundstones! I definitely plan to go back as my experience was positive and was attended to very well! Highly recommend!”
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“I have different size feet and require a specific fit and style. For over a decade this family owned store has provided the most friendly and helpful service I have experienced at any shoe store, in fact, at any store. Having moved from Ames, the Emerhoff family is still caring for me from a long distance. As I told them today, I was excited to receive my favorite shoes in the mail from my favorite shoe store.”