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September 2023 by Terry Hart
Excellent service with sales department as well as delivery. We opted to exchange are king with adjustable base for a split king with adjustable base. No hassles with the exchange only a minor snafu with scheduling. Once that was worked out it was smooth sailing the rest of the way.Both times the delivery and setup people (same people) were very respectful and very helpful with the process. No complaints with Midwest Mattress at all. Should I need them again, I would not hesitate to buy from them again.
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September 2023 by Susan Hart
Loved working with Brady in Cedar Falls! He answered all our questions and wasn't pushy in anyway. We needed to exchange our king for two twins and everything we very well. Thank you.
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August 2023 by Amy Price
Awesome experience with Midwest Mattress! We purchased our new mattress at the Iowa State Fair last week. The salesman we worked with there was very knowledgeable and helpful. Our mattress was delivered within the week and the delivery guys were on time, courteous, very professional, and had our old mattress out and new one set up in under 45 minutes. They took time to show us how to use the remote and adjust our new bed.Customer service is not dead! Highly recommend Midwest Mattress to anyone looking for a new bed!
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August 2023 by SherylAnn Jackson
My daughter and I were looking for a special size mattress for her antique bed frame. We called Midwest Mattress and Felicia answered the phone. She was very helpful and assured us that we could order any custom size we needed from a selection of quality mattresses. We rushed to the store and spent over an hour trying out several different options. Felicia was very kind and patient and never rushed us or pressured for a sale. We look forward to receiving our custom order in a week or two. Thanks Felicia!
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August 2023 by Stephanie Gfroerer
Everyone was so kind and helpful and our mattress is awesome! Delivery was great and super fast as well! 10/10 recommend and it’s awesome supporting local!
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August 2023 by Emilee Ellis
Brady was a great salesman and got us a good deal on a mattress. The guys who delivered the mattress also set it up free of charge and we very nice. We had an overall great experience with Midwest Mattress and will purchase there in the future and will tell friends and family about them!
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August 2023 by Cindy Holliday
Urbandale Store I used Midwest Mattress in Urbandale. Purchased at the fair with Justin. All employees from store to delivery have been phenomenal! Can't wait to try this out tonight
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August 2023 by Linnea Dolan
Fantastic mattress shopping experience with Clarice! She helped me through the whole decision process, patiently answered my questions, offered options and information as I was ready to digest it and made the whole experience pleasant and positive. When I need another mattress, I'll be back!
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August 2023 by James Mallicoat
The folks here at Midwest Mattress WERE TOTALLY AWESOME !!! VERY-VERY COMPANY ORIENTED, THEY TRULY LIKE WHAT THEY DO, AND WHO THEY WORK FOR....THESE GENTLEMEN, IN MY OWN WORDS,"ARE KEEPERS". NEVER LET THEM GET AWAY! IF U KNOW WHAT I MEAN.. AND, YES THERE WAS NOTHING THEY OVERLOOKED PERIOD. KIND OF LIKE FAMILY. BUT BETTER... SINCERELY, MR. JAMES MALLICOAT
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August 2023 by Grace Jackson
Super kind staff!! They let me try so many different mattresses and pillows, were very honest about the ups and downs of each product, and even helped me get deals to fit it all in my budget.
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August 2023 by Carol Wightman
Great experience! Felicia was extremely patient and thorough. She was so great to work with and was very helpful.
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August 2023 by Vance The First
This is our third mattress from these guys and they have always been amazing. Nice people. Excellent service. We’ll never call anyone else!
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August 2023 by Paladin Tim (Timothy Scott)
Was just in there and the staff were awesome. Showed us a bed that we absolutely loved and bought. Price was good and the bonuses just topped it up. Highly recommend.
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July 2023 by luke crouse
My wife and I decided to upgrade our mattress to a king size. After stopping at several different locations, Danny and the team in Ames did an amazing job helping us not only finding the right mattress and package, but also detailing the differences and advantages to certain mattresses. Not being on a commission, the team seemed more invested in what we actually wanted, which helped us close the deal.
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June 2023 by Brad Jones
Excellent service. They were very helpful and explained the different comforts of beds to us. We were in and out fairly quickly with a new bed. We decided to pick it up from the warehouse and they helped load it onto our truck. We are very happy with our H6 bed!