Medicap Pharmacy® is known for its friendly and caring service, with a focus on personalized health care. The staff, especially pharmacists like Levi, are helpful, patient, and attentive to individual needs. Many customers appreciate the welcoming atmosphere and feel that the staff truly understands and cares about their health. The pharmacy offers a range of services, including prescription filling, immunizations, health screenings, and diabetes education. They also provide free local delivery, making it convenient for patients. Customers have praised the professionalism and helpfulness of the staff, highlighting Levi’s approachability and willingness to research and assist with medical questions. However, some challenges have been noted. A few customers expressed frustration with frequent issues related to prescription stock, especially with common medications that are not always available in a timely manner. Delays and restrictions on ordering in advance can sometimes leave patients without necessary medications, which is concerning for their health and reliability. Despite this, the overall experience at Medicap Pharmacy is positive, with many choosing to switch from larger chains to enjoy the more personalized and attentive care. Overall, Medicap Pharmacy is appreciated for its knowledgeable staff, commitment to health care, and a friendly environment that puts customer needs first.
Friendly, convenient, and no wait when I stopped in.
March 2025
Easily my favorite pharmacy in Ames. Good service, fast. Very knowledgeable and professional pharmacy staff, as well as friendly. The drive-through and location are also great.
January 2024
Great service. The pharmacist is very helpful and patient when asking questions. I’ve gotten almost of my vaccinations here, and while I normally get my prescriptions filled at some bigger places, I’m going to have them switched here. It just has a really nice feel to it. Like they actually know who you are:-):
