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June 2024 by Judy Brown
The sales clerk Mullai was very helpful to make sure my purchase gained me the best Kohl's cash amount. Thank you Mullai!
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June 2024 by Jordan Lewis W
Friendly staff, always make my experience easier
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May 2024 by DeLores Hawkins
Wonderful shopping experience.
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May 2024 by Jocelyn Wilson
Mullai's excellent customer service at checkout made my shopping experience exceptional!
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May 2024 by Amlan Datta
Nice collection of clothing.
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April 2024 by Sue Westrum
Kohls is one of my favorite places to shop! Now they are getting home items, it will be fun to see what they bring in!
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April 2024 by Deborah D Vance
Took back my returns nice as can be. Lost some of my Kohl's books because of my return.But then they were able to give me the kohl's bucks back on a purchase and let me use a that day.
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April 2024 by Mike.N
Kohls cash is a joke. And their woke ideology caters to 1 percent... typical
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April 2024 by Judy Moore
Got everything I want and more.
Going back very soon.
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March 2024 by Kate Oltman
I had a return today along with some questions about Kohl’s Cash. Jessica in Customer Service at the Ames store was very knowledgable and helpful in resolving my transactions. While she helped me, she also patiently explained the process to a new hire who was also working at the counter. Her skills, leadership, and courteous personality are what every customer service department needs.
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March 2024 by Jean Bessman
Two associates at Kohls today in Ames went above and beyond to deliver exemplary customer service!!! I could see they were understaffed today, because all normal checkout lanes were closed. People were being helped at 2 separate customer service counters, and I had 1 item to purchase, so I got in line there.
As soon as she completed the customer she was helping, Em literally RAN from the customer service counter to the checkout lane, with a smile on her face, waving me over to be rang up.
There was some confusion about my request to redeem a $10 merchandise discount that I had received as an email. The system wouldn't accept it, in spite of many attempts made by Em. She was very compassionate and caring, explaining that she would have to contact her supervisor about the matter. She did just that, and Jessica came right away to assist. Together they successfully processed the discount, and they couldn't have been any nicer or more efficient with the matter. THANK YOU for these two wonderful associates who created such a positive shopping experience for me at Kohls. Take care of them! In this crazy world, we all need more caring, helpful individuals like these two!!!!!!!!
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January 2024 by Joan Rice
Shari was so pleasant and helpful when i checked out.
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January 2024 by Kaitlyn Beenken
Absolutely hate how hard it is when you have pick up orders because it’s always busy & then they keep moving where you pick up the orders so it’s just extremely confusing and I won’t be using them again for pick up orders because it irritates me lol
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January 2024 by Todd Edeker
Very kind, professional, knowledgeable, staff!
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January 2024 by Lisa Borkowski
They have a large selection of clothes for my family. Still a great selection. Love shopping with the extra 30%-40% discounts. 20% Discount today
