-
October 2024 by Jaci Edeker
Needed a new battery for my car key fob went in they replaced. It was out in less than five minutes and nice friendly service.
-
October 2024 by hg Shen
Came in to have a car key copied. The staff provided excellent customer service—super friendly and efficient!
-
April 2024 by Alexander Newman
Cannot speak highly enough of this store or the employees there. Great work and excellent people. You’d be doing yourself a big disservice going anywhere else.
-
March 2024 by Bobby Wells
Sam at interstate battery was very professional and his customer service was great!! Highly recommend!! Thank you!!
-
February 2024 by Billy Olesen
Amazing customer service.
-
September 2023 by Kelly Harryman
Always quick, reliable, and friendly service.
-
January 2023 by m brien
I thought I needed a new battery. James was helping and grabbed the battery I was going to buy. I told James what my car's symptoms were so before he installed the battery, he ran some tests. He tested my old battery and checked the charging system. The current battery tested fine and the charging circuit was working. Turns out the terminals needed to be cleaned up and tightened. After James did that, the car started like a champ. These guys are ruthlessly honest. James didn't even charge for the battery terminal cleaning and tightening. That's an honest person. I will definitely be back to Interstate when I do need a new battery. Thank you, James.
-
October 2022 by Margaret Wissler
I was helped by Robbie and Oscar in the Ames store. #9003.They were absolutely patient and respectful with me. They stayed a bit longer to help me, because I got caught in gameday traffic.I also have been treated very well by Jenna and Karly in Huxley.Ever since I moved from Austin, TX.... these people have been AWESOME!!! Honest, reliable, cool and hardworkers. Thank You!!!
-
September 2022 by Brian Anderson
I've gone to Interstate Battery for years to buy all kinds of batteries. They have always treated me well, but their car battery replacement service was beyond outstanding. It took much longer than expected because of serious corrosion, but the challenge was met with a can-do attitude and an apology for taking a while to battle a battery that did not want to cooperate. No auto parts store will give you this kind of service. I'm a customer for life.
-
August 2022 by Taj Ahmmed
Replace my car battery.Good service.
-
April 2022 by Jack Cleverley
Very knowledgeable, helpful. Even came outside to help me in, and carried my batteries out to my car. All three employees that day and the one I spoke to on the phone the previous day, were very friendly, and efficient.
-
February 2022 by Ridler Fin
Ames location is great. My car battery died & Mike had me in & out of there in less than 10 minutes. Recommended.
-
November 2021 by jason sampson
Great customer service
-
July 2021 by Greg Thede
Very bad. Their warranty process is the worst in the business. RUN from Interstate battery. If you have a bad battery they will take 24 hours before they will warranty it.
-
November 2020 by Jean Pluckhahn
Best service in Iowa. Always keep returning.
