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September 2024 by Taku Patience
Still struggling to get my medication to no avail and it's my mental health l am worried about.You never sent an email to my doctor as you promised to and l am presently out of my medication. Please help me out of the complications of abrupt withdrawal from a daily medication.
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October 2023 by Daveion Curtis
The pharmacy here is not as great as it seems to be there are always long lines and you have yo wait between 15 to 30 mins if they have your prescription. They also will give you run arounds on your prescription this place really needs help.
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April 2023 by Brandt Heintz
Want to kill 20-30 minutes of your time? Have a prescription you need to pick up? Hopefully you’re not in a rush and don’t have anywhere to be. You can count on these guys making you wait 20-30 minutes every single time.Give them a full 24 hours to get it filled and you’ll still show up and be asked to wait 20-30 minutes. So if you enjoy wasting your time and have low expectations, this is the pharmacy for you.
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April 2023 by Google user
Want to kill 20-30 minutes of your time? Have a prescription you need to pick up? Hopefully you’re not in a rush and don’t have anywhere to be. You can count on these guys making you wait 20-30 minutes every single time. Give them a full 24 hours to get it filled and you’ll still show up and be asked to wait 20-30 minutes. So if you enjoy wasting your time and have low expectations, this is the pharmacy for you.
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March 2023 by Mason Cirksena
Great employees, terrible management of time.
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November 2022 by Gabe Reyes
My complaints are all surrounding the horrible, pathetic job the pharmacy at this particular location is. I’ve had nothing but mistakes from their pharmacy staff. Today I received a text that my prescription was ready for pickup. After waiting in a line of 2 cars 25 minutes (the West hyvee takes a matter of minutes per car by the way) they told me no pharmacist had labeled my prescription and It would take another 20 minutes and I would have to go to the back of a now 5 car line. Extremely displeased with the service and if I were managing the pharmacy here there would be a complete clean out of their current staff. Waiting in the pharmacy line for an hour is just plain unacceptable. Ridiculous
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September 2022 by Phoenix Shedd (DeityofDank)
Would not recommend this location. Employees severely lack people skills and will allow you to go without needed medication over a 3 day period when the medication clearly states to not immediately stop. Mental health is their last concern especially regarding your medications. Find a place that takes this seriously, my family will be.
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September 2022 by Lisa Orris
They always do what needs to be done to get my medication, always friendly service with a smile.
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August 2022 by Barb Meyer
Check your receipt and prices. I was over charged over $7 and shorted $.45 fuel saver! Now an extra 60 mile trip tomorrow to try to get money back. Compared my receipt to Walmart prices and my $180 purchase would have been almost $20 less at Walmart. That’s s as lot when you don’t get better service and over charged !
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July 2022 by Phoenix Shedd
Would not recommend this location. Employees severely lack people skills and will allow you to go without needed medication over a 3 day period when the medication clearly states to not immediately stop. Mental health is their last concern especially regarding your medications. Find a place that takes this seriously, my family will be.
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April 2022 by Ryan Davis
This pharmacy is probably the worst. Had prescription sent in by doctor. 8 hours later still hadn’t been filled. Said would be filled next fay followed by the question of do you need it now?? Hope they don’t kill someone for lack of proper planning.
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March 2022 by Kate Halstrum
Why do they make you make an appointment to get the covid vaccine when they can make you wait 30 min past the appointment time of the appointment they made you make?
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February 2022 by Tim Mortvedt
this store is the best! they always seem to have the sale items that the west ames store does not...
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September 2021 by Steven Smith
Customer Service Focused
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August 2021 by John Livingston
Prescription not ready when I arrived. No display of empathy when I explained I drove across town to pick up the rx. Was told I would have to wait or come back. Not sure how hard it is to put a few pills in a bottle but it must be rocket science
