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February 2024 by Buddy
Gas prices suck here.
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September 2022 by Denae N.
I went to go get gas, paid at the pump. I got $12 worth and the company charged my card over $150 and caused overdraft fees. When I went inside they said i had to call my bank. Don't go here if you dont want to be overcharged!!
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April 2022 by bryan Blair
Great place but please watch the fruit a bit closer . I buy fruit from here almost daily and have had rotten apples sold to me twice now. Thanks!!!
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March 2022 by Tom Reis
West Ames HyVee is playing mind games AGAIN. Their constant rearranging products causing customers to spend endless hours of wasted effort such that even their employees cannot seem to find products....good job at mismanagement.
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February 2022 by TK Brown
Please avoid this HyVee at all costs, we will not be back. A week ago, my husband bought a gallon of 2% AE milk and when we got home, it was already opened. We called and asked about getting our money back but they wanted us to bring in the gallon of milk and we already threw it out. This morning I was cooking breakfast with a dozen large Hyvee brand eggs that had a sell by date of 2/20/22. I used them in pancakes and then made a few scrambled eggs. Immediately after tasting the eggs I realized that they had gone bad, they tasted awful. I’m worried my kids are going to get sick from eating the pancakes. I called the 1-800 product number on the eggs but that line is only monitored M-F. Please save your money and shop elsewhere! You may get very sick!
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May 2021 by Kerryann Button
I was stopped at entrance leaving with a delivery order and was accused of stealing the order. Then the manager wouldn't even apologize for his employees mistake, told me it was my fault. I will never shop or take Hyvee deliveries again, and will be switching pharmacy after 15 years.
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March 2021 by RoxAnne Grannon
Best parking for a grocery store!
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July 2020 by Ann Shoemaker
I have always been a HyVee shopper. Until they enforce wearing masks I am done. I will be shopping at a Fareway. This shows they are about the almighty dollar, and not their patrons.
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March 2020 by Micci Moore Gillespie
Marical and her staff in the floral department exceeded my expectations once again. For the past three years I have planned a special corporate event. I’ve called Marical (who is always very responsive) and gave her a vague description of what I wanted - colors, theme of the event, etc. With that limited information, she has created the most stunning centerpieces. The photos are from an event last night and don’t come close to doing the arrangements justice! Give Marical and her staff a call - I highly recommend!!
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February 2020 by Michelle Hassebrock
I had a problem with my car while getting gas. A Hy-Vee employee in a Hy-Vee van had pulled up to the adjacent pump and offered assistance. A Hy-Vee gas employee came out and helped me. Both employees were friendly and went out of their way to be helpful.
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January 2020 by Heather Myers
The floral department did an outstanding job on my wedding flowers! I couldn’t have been happier with them!! Marical and her team are great to work with! I highly recommend West Ames Hy-Vee Floral!
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December 2019 by Angie Wamsley
The meat department is awesome!
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September 2019 by Lydia T.
I like the Hy-Vee brand, they have cheaper cigarettes than anyone on this side of town, and they have delicious iced coffee! They have free air, and the gas prices are comparable to around town. The 2 star rating is due to the fact there are at least 3 cashiers who are ALWAYS rude as f, and they act like they have a million things they would rather do than help you. If Melissa is the one working, I would just leave.
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September 2019 by Chad Baker
It's well organized, the staff are very nice people, isles are 3xl sized bigger, the pizza parlor smells wonderful(it reminds me of Smoked Gouda Cheese), there are more well known friends of mine that work there(including 2 friends of mine who went to high school with me), it is quiet, they have More of my kind of food, and they play my music over the speaker. Aaaaaaah! It feels like a sweet vacation over there. Lllll-love It! And that my friends is How THE AMES HYVEE West Was Won!
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August 2019 by Dan Lenox
bar service at hy her market grille terrible. sat for 5 minutes and longer for service. this was Saturday 8-24. at 11:30.
