7:30AM - 5PM
224 Duff Ave, Ames“They have a surprising amount of items on hand. Several times I thought i would need to have something shipped in only to find it on thier shelf. Always worth a call”
“This Menards has been a go to for all my plumbing jobs needs. Shirley was a team player and a good sport about having to rescan close to 100 fittings mixed with pvc, black iron and pex. I know this probably wasn’t fun for her but she had a positive attitude the whole time.”
“I ordered almost $2000 of ceramic tile on 1-25-24 at the Ames store. I was truly amazed at the customer service offered from both Bruce & Alec (store associates). They answered every question to the best of their ability and if they didn't know the answer, they knew how to find it. The variety of tile to choose from was overwhelming and no way would I have figured it out without their assistance. The only hitch in working with Lowes was trying to do a survey online to give both of these people credit for all of their help. For some reason my receipt did not have the ID# required to fill out the survey. Thank you Bruce & Alec!!”
6:00 AM - 9:00 PM
120 Airport Rd, Ames“I ordered almost $2000 of ceramic tile on 1-25-24 at the Ames store. I was truly amazed at the customer service offered from both Bruce & Alec (store associates). They answered every question to the best of their ability and if they didn't know the answer, they knew how to find it. The variety of tile to choose from was overwhelming and no way would I have figured it out without their assistance. The only hitch in working with Lowes was trying to do a survey online to give both of these people credit for all of their help. For some reason my receipt did not have the ID# required to fill out the survey. Thank you Bruce & Alec!!”
“My first visit to this location. I needed replacement bolts for an 80s futon frame for my Uncle. They were delighted to help me and I was not waiting to be helped for longer than a few seconds. ( I had no idea what bolt I needed) My experience was great everyone had a smile.”