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“Had absolutely the best experience buying a phone with my disabled sister from Asante and Zander. Bother were kind, patient, and so accommodating of my sister's special needs. Asante battled through lost passwords, missing apps, and a lengthy data backup to transfer data to the new phone. I was so appreciative of his determination and professionalism! Thanks Asante!”
“I've been in this store a couple of times the past month, and both times, I was helped by sincere store employees. Who actually listened and heard what I needed. Gave specific advice and helped me find what I needed. they didn't just point a finger and say "it's over there". In todays struggle to find good help/employees I must say I was impressed. Thanks Best Buy”
8AM - 10PM
320 S Duff Ave, Ames
Electronics
“Target is the only box store I am loyal to. Excellent customer service in a very nice atmosphere and clean store. Target drive up service is by far the best, fastest & most convenient (tied with Aldi). Excellent customer service with friendly, courteous and well trained staff.”
“If you have an option of Verizon's helpers , pick Fi !!! She is amazing. She worked through a lot of stuff to get my friends phone switched over. We were so happy with her !!!!”
Electronics
Electronics
Electronics
Electronics
“We came in around 6:15 pm on February 16th to port a number onto my plan. Serena was extremely helpful in every way possible. She showed us the new phones, their features, and even knew the specs of the old phone that was being ported, to compare with the choices of new phone options in the store. That's impressive! After selecting a phone and porting the number there was a goofy billing glitch in the system that was no fault of this store. Serena contacted the higher ups in the billing department, and after a few minutes they got my monthly payment exactly where it should be. Mind you, this ran slightly beyond their store hours by about 5 minutes. BUT, unlike probably many businesses, we weren't rushed out, we got everything perfectly done before leaving. Totally impressive customer service.”