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December 2023 by Margaret Elbert
Great job fixing my rooftop dent. The loaner car was very helpful. Good clear explanation of what had to be done. Very nice folks. They even detailed my car. Thank you.
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July 2023 by Jacob Hoaglun
Higher my recommend these guys save our bacon. Just got into a car accident and when we were passing through from out of town. We needed to get the car looked at to see if where still road worthy and where to find a mechanic last minute to fix last minute mechanical damages.Within 30 minutes Tom had us road worthy and on our way to a trustworthy mechanic.
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May 2023 by Ryan Haltom
Outstanding experience all around with Don and sons! Throughout the entire process they communicated well and got everything done early even! Would not hesitate to recommend anyone to this body shop.They also handled insurance perfectly, I didn't have to worry about a thing!
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March 2023 by Kyle Ferris
My Alfa Romeo was hit in a parking lot and the Don and Sons team not only fixed it perfectly to the point you can’t tell it was in an accident, they also helped me pressure the insurance company of the at fault driver to pay the entire bill, which they were trying not to pay for the added details that made the repair so good. All in all, they made this a great experience.Some time later, my wife’s car was rear ended and they did the same for her, fixed it great and insurance paid for everything, but I wasn’t totally happy with the paint texture. They took it back in the shop without question and redelivered it to me the next day looking exactly like I hoped. Really appreciate when I am heard and get the quality my cars deserve, I will not go anywhere else for body/paint.Service: Body & Trim
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December 2022 by Sandy Goff
Accident with the car and had it towed to Don & Sons. While the insurance company's process was painful (took me 8 days to get the car towed there), Don & Sons was professional, PROMPT, and very courteous. They evaluated the car and reported to the insurance company that very day. They also gave me an idea of the next steps in the insurance process so I was ready for it. THANK YOU SO MUCH!!
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October 2022 by Tim Rasmussen
After getting a smaller dent in a parking lot accident, repairs were done to perfection, inside of the car detailed beautifully, and the car was done earlier than expected. I received a few updates through the process also. Great Service, Very Happy!!!Services: Auto detailing
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July 2022 by RM Burlingame
We have had different work done at Don & Sons over the years. They do good work and take care with my vehicle. I have always appreciated their customer service and today it was exceptional. Travis took the time to help a frazzled person with a small job. Thank you so much!
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July 2022 by Barry G
I'd been having suspension/handling issues for months and even after new suspension put on, the problem still persisted. I'd been to numerous mechanics in Ames for several months to troubleshoot the issue to no avail. I went to Don and Sons for some much needed assistance. Todd Martin took the time to test drive my vehicle and identify the issue I had been having. He and his team put my car up on the hoist and found mud caked up and into my tires, cleaned that all up, then took my car to Jeff at Trickle's for further analysis. The mechanic at Trickle's finally has a diagnosis for me...finally! When I spoke with Todd after I spoke with the mechanic at Trickle's, he told me I didn't owe them anything but a good plug on a Google review. Todd and Don and Son's went above and beyond to help me and get me headed in the right direction to solve a months long problem. And after they did all that, they wouldn't take any payment from me when I offered. Count on not only your much earned glowing Google review but that case of beer is coming for your shop guys! I can't thank Todd Martin and the team at Don and Sons for their courtesy, time, and efforts to sincerely help me. Class act all around and I'll let anyone know about what a great group they are. THANK YOU TODD and the shop guys at Don and Sons! YOU ROCK!Service: Steering & suspension repair
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July 2022 by Abbie Parizek
I was in an accident that was a bit complicated insurance wise (45% my fault, 55% the other party) and Don & Sons handled all the back end stuff with State Farm. I really appreciated it! The staff was friendly and even stayed past 5 so I could pick my car up when it was finished.
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February 2022 by Marauder 36
Don & Sons did a thorough, professional job on my car, and got me back on the road quicker than I expected. It's a load off my mind to have them taking care of my car because I know there is nothing to worry about when it's in their hands.Services: Paint repair
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January 2022 by Eric Chriswisser
After working closely with Don and Sons professionally for over 25 years I knew where to go when my personal vehicle needed repairs. They make the experience as pleasant as possible with an extremely knowledgeable staff. Fast service and my vehicle was cleaner inside and out after the repairs. You can't beat the personal touch of this local business. Well done.
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October 2021 by Abd Somod Abubakir Solaty
I was convinced to believe this company is real and fast on payment.
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October 2021 by Noah Hoag
Had my tail light smashed and bumper brackets destroyed. They fit me in on a full day, did a bit of work whenever they had the chance, and got it back to me in half the time than they anticipated. The cost was reasonable and the staff members were all friendly and helpful.
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August 2021 by larry smith
Did a great job on my Jeep. The repair was done timely and they really did a nice job! They even washed and cleaned out my vehicle. Left their lot feeling terrific! My dad used them for his cars and our family is still using them. My daughter took her van there a few weeks back and had terrific service too!Services: Paint repair
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June 2021 by Marsha Taylor
My repair of my 2016 Chrysler Town & Country back door & glass replacement looks great. Todd & Carrie were patient & kind as my insurance was slow approving repairs via e-mails back & forth not in person. I stopped @ shop daily or called in person almost daily for 2 weeks till work completed. Van was detailed beautifully when I picked it up. Not that nice since brand new in 2016.Would recommend Don & Sons for sure.Thank youMarshaServices: Body & Trim