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February 2024 by Jentry Schafer
Trucks are very affordable and the owner is very nice!
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September 2023 by Chris Pajak
Fantastic experience! The gentleman running the location was extremely helpful getting me the truck for a great price. I recommend this location for your truck rental needs and I will be a frequent renter.
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July 2022 by Shannon Hansen
Staff at the location was as helpful as possible. I take issue with the way they book trucks. Our reservation got cancelled TWICE because they don't have enough trucks and their system allowed overbooking. They cancelled our original reservation via email, we didn't even get a phone call to let us know what was going on. When we called and they set up another reservation while we were on the phone with them stating it shouldn't have been cancelled and then that reservation got cancelled because of overbooking. The customer service line refused to help us and hung up on us.
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February 2022 by David Jensen
Great location and customer service! We showed up early for our rental and Ron did not rush but made certain that we had the correct truck and furniture pads. He was also available via phone for a quick question while we on the road. Corporate Budget also helpful in resolving an issue after drop off in Maine.
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September 2021 by M THORN
Ron was amazing. After encountering transmission problems on 2 of our trucks (due to the fact that the pick-up locations in LA & Vegas failed to do the appropriate inspections), Ron listened to what we'd experienced and patiently went to bat for us when Budget came back with impossible charges upon drop-off. This man went above and beyond - even missing his friend's birthday party to stay after closing time to intervene on our behalf. In short, Ron was a GODSEND and a credit to the company under which he operates this owner-operated franchise.
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September 2021 by Michael T.
Ron was amazing. After experiencing transmission problems on 2 of our vehicles (due to the fact that the originating pick-up locations failed to do the appropriate inspections), Ron listened to what we'd experienced and patiently went to bat for us when Budget came back with impossible charges. This man went above and beyond - even missing his friend's birthday party to stay after closing time to intervene on our behalf. This man was a GODSEND and a credit to the company under which he operates this franchise.
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July 2021 by Christophe PETIT
It's good really the price, hospitality and quality of the truck and service
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August 2020 by Tanner H
Great customer service. Hands down the best moving experience I've ever had. Will definitely utilize Ames Budget rental whenever trucks/cars are needed in my future. Much much cheaper than the competition as well.
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July 2020 by Smiths Careful Movers
arrogant, always right, overcharge truck in a pinch when the chips are down.
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May 2020 by Jodi Tryon
WONDERFUL service!! Ron was awesome customer service. Truck was great.
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February 2020 by Michelle Kennedy
I can't say enough positive things to say about the hospitality shown from this facility. The man I dealt with was friendly, curious, and very understanding. If you go there say hi to the watch cat, very friendly also.
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November 2019 by Michael Gord
This location was wonderful to do business at. The truck was ready when we arrived and the gentleman that helped us, answered all of our questions and made sure we knew how to use the car dolly etc. If I had to move again, I would definitely go here!
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November 2019 by g man
Free upgrade to a much bigger truck due to acaliability
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October 2019 by Katie Reed
The best service ever! I've moved a lot and dealt with many moving rental locations. This location exceeded expectations. He is absolutely a great person to deal with, very helpful, reasonable, and friendly.
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August 2019 by Aleksei Ananin
A truck was booked 1 month in advance. I receive a call 1 week before move-out , they tell me no truck available. Every other company is booked out. With the way they do business, they should not exist.
