Menards is a business that offers a variety of home improvement and construction supplies, along with helpful customer service. Customers appreciate the helpful and friendly staff, such as those in the plumbing and yard departments, who provide great advice and assistance. For example, a customer praised Tim in plumbing for his kindness and helpfulness in guiding them through their project. Another customer highlighted Paco’s exceptional service, as he helped find and cut lumber for a backyard garden project, saving time and effort. The store also provides delivery options, although some customers are disappointed with the process. One customer shared that they paid extra for delivery but had to move a deep freezer into their porch themselves, as the delivery person wanted additional money for the short distance. They felt this was a poor experience and prefer to pick up items themselves to save money. Overall, Menards is a place where customers have enjoyed shopping for years, with staff who are polite, eager to help, and knowledgeable. However, some concerns exist regarding the quality of certain supplies like wood, coil rolls, siding, and aluminum starter strips, which have shown signs of damage or defect. Despite these issues, Menards remains a popular choice for home improvement needs.
