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“We have bought our first place and Lowe’s has been our place to go for everything. From plants to tools, everything has been a reasonable price or cheaper than other places. We have bought all our appliances from here with no damages or mishaps. Everyone there has been super friendly and has offer solutions to problems we have been facing. We will be hiring them to do our flooring in the next couple of months. Five out of five stars!”
“This is a great store to find about anything you need! It has a great selection on flooring and the stock for bigger projects. I had terrific help from Shawn- his knowledge helped me decide on the best flooring for my project - he also helped me with a window and loading for a safe 1hr drive.”
“Be willing to get your stuff yourself. Great selection of lumber. Finding help is like finding a needle in a haystack. Great prices. Power tools are cheap quality.”
“Best experience ever!! We went in to look at the chickens and ducks, as that was my son’s birthday wish. As one staff was walking out, he said, “Is there anything I can help you with before I go on my break?” I told him what we were looking for and instead of pointing us in that direction, he walked us over to the pin. Not only that, he opened the pin to show us all of them. Very kindly & calmly. He was SO nice!! (I believe his name was Seth.) we will definitely be going back!! All of the other staff would ask us if we needed any help when they walked by as well. So kind!!”
“We recently visited menards and specifically the ceiling fan section. There was a gentleman that was extremely helpful and knowledgeable. We walked out blown away by his customer service .”
“Earlier today our garbage disposal broke. My husband and I came in and a older gentlemen helped us and with his advise saved me about an hours worth of work. I wish I got his name but he did say he was a plumber. He's honestly the goat and should get a pay raise!”
“Had a customer service issue on 02/11/25. Went to the SE 14th store in Des Moines to get it taken care of, or get the best advice.
The issue was handled fast and promptly, with a friendly smile. Even asked me afterwards if there was anything else I needed assistance with. Wow, what service in a home improvement store!!
I have been to menards, lowes, and other Home depot's in the west des moines and urbandale area (where I usually shop), and never, never have I received friendly service like I did yesterday. just wow! This was the first time I shopped at this location. So, it was a great first impression.
It is with good reason, that I will be shopping at this location from now on! I dont care if I have to drive a little extra miles! thank you Griselda (person who assisted me), and the SE 14th home depot!!”
“Last Saturday, February 22, my wife took me on a tool shopping trip to the Home Depot in Ankeny Iowa. Along with their outstanding selection, the customer service was fantastic! Oscar was very friendly two or three different times, as he helped me with a return and to figure out which cordless power tool I wanted. Jen at Customer Service Was fantastic in helping me with my return. Nic was friendly and helped me find the outdoor section, aisle 54. And Melania had a great smile and was so generous in helping us check out, especially with the power tools and complicated gift cards.
I highly recommend the Home Depot in Ankeny Iowa! Thanks for your great service.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“We have a goal to start a small backyard garden this year and came in to get the lumber needed to make 2 4x4 ft raised planter boxes. We were able to order what we needed at the back counter and then went around the building to the self service lumber. We were really confused how to find our items and a little intimidated by the self service saw, but Paco found us and grabbed what we needed on his forklift, then cut the lumber for us. All we had to do was load into our small suv. We tried to leave a cash tip but he wouldn't take it. This was a huge time saver to us when we were in a rush and I am very impressed. Thank you paco!!!”