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May 2024 by nicole jeffries
I bought 4 pairs of shorts on April 18th. Three fit and one didn’t. Mind you I travel for work so most the time I’m not in state. As I come back through the area one day, I decided to get the size I needed in the pair of shorts that did not fit at this location, but I did not have the other shorts with me to return. Here we are May 19th and I understand there is a 30 day return policy, trying to return my stuff to an express, I actually worked at a store in the outlet and we did as well, but all I get after 31 days is they cannot do anything. They are still in the bag, with the tags , and smell like the store. I remember taking returns on items that were 60 days plus with our company because we understand not everyone can make it back or they forget about it. Or for me you live 2 1/2 hours away. Express was our go to for all our black clothing and our shorts but not anymore. People in the military leave for three weeks at a time, but thank you for your grace Express.
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December 2023 by Sanjiv Jhaveri
Good brands at reasonable price
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November 2023 by Uhh Hey
Called to see if they had a size of something just so I wouldn’t waste time or gas… glad I wasted the gas to go and find the item I wanted that they told me they didn’t have on the phone. The employee really should have done her job instead of being in her cellphone at the counter ?
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October 2023 by Daniel Manzano
The clothes are very pretty, very good service.
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September 2023 by Dr. Mohammad Shamsuddoha
Lots of discounts but quality is a problem. Bought a polo shirt and perfume.
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August 2023 by Mercurymon 1
Staff didn't seem like they wanted to help anybody and did not look like they wanted anyone to approach them for questions or help at all. 3rd try going here with the same experience.
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December 2022 by Heather Rausch
Their employees don’t make sure security tags are removed and they won’t do a return/refund over the phone- only in person. This doesn’t work when you live 3 hours from the nearest outlet. Zero common sense and customer service for an issue that could have been easily solved with documentation over phone/email.
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December 2022 by Bryon Preminger
They don't really cater to my tastes, but my girl finds things that she likes. I have bought things from there but its rare. I have been their 25 times in the last year and maybe bought two things. I keep going in because of my girl. She buys things about 25% of the time.
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October 2022 by Ruth Gómez
Not so low prices
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August 2022 by Quad Wheels
Very clean store, fantastic quality of clothing at a rather pricey cost BUT you can always find a sale.
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August 2022 by Mindy Cooper
Need more selection for plus size
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June 2022 by Debbie Yocum
Got some great deals on the clearance racks today
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June 2022 by Armin K
Great prices, great quality
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June 2022 by Divinely Guided Rainbows
Best ever
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April 2022 by Emma-Lea Jacklin Warsaw
Cool outlet, I like it.
