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“A bit cluttered, and always short staffed but cashiers always friendly and helpful, and store well stocked . Love the large selection of greeting cards!! Hope the road construction crew get the road finished SOON, as it is very difficult to enter and exit parking lot right now”
“I'm so happy with the service I received today at this location! I walked in and needed balloons... Now normally I just go to the section that has ones already blown up and just pick a few from there so as to not bother anyone, but I had a specific theme I was looking for today. The women there were so sweet and helpful and DEFINITELY made me feel valued. sometimes when I go into a store, especially if you're asking for help with something that requires a little bit of extra effort, I often feel like I'm a burden or that the worker is put out by helping me, but today was the complete opposite! Both of them were the sweetest, happy to blow up the specific balloons for me and absolutely made my day! Great job to the staff at the South Delaware location in Ankeny! I'm thoroughly pleased!”
“I didn't go inside the store. I pulled in their parking lot to sit out a severe storm. I couldn't see the road because it was raining so hard. Thanks for a safe place to sit out a storm. I made it home safely! ?”
“I’m not always happy with this particular store. Usually staff issues. Today however a staff member really went out of their way to help, checked for something in the back room when I couldn’t find it and noticed they had new freight they were working on. Found my items and brought them up. Very nice lady. Customer service is really everything. Thank you.”
“This is the best dollar general, in the state of Iowa, the manager, Katie and the assistant. Derek treat people with kindness and respect!!Always ready to learn the helping hand and you never feel like you’re a burden or an imposition. The stores always in great shape and I can always get whatever I want to give them 20 stars if I could!!!!”
“Always really cute stuff for home decor here. I forget about this store alot.Why is it always dead silent in DG stores though? For real.This one is cramped....really messy and dirty out front. Bout time they installed self check out with how short staffed they have been becoming. But on the other hand... if they keeping they're employees stocking the store, then it should look nicer. This store is a messsssss.”
“Staff does a good job of helping you. The store is clean and organized, with merchandise displayed clearly and stocked as well as can be done. Sometimes could use more help to keep things up.”
“You never know what u are going to find there. But like every store you just have to watch what you buy. Most times everything you buy there is more than the price you pay. I love this store.”
“I absolutely love this Dollar general they treat me like family and I'm not just saying that. Couple times I went in there looking for a last minute mask to pick up my kids from daycare in and they were nice enough just to hand me one from behind the counter. They are always so nice when I come in and super nice when I leave. The environment is probably the main reason that I keep going in there. Love this place.”
“I like the store, but the website bites. I logged in to add a shopping list. Just keeps saying add a store even after choosing 3 different locations and logging in and out twice. Useless...”
“The best place to buy a lot of things! I go there for balloons, cards, toiletries, faux flowers often.
Many locations around Des Moines to choose from. Some are better kept than others, but always a good selection.”
“I don't shop there often because you could actually closer to my house but when I do go to that one the people that work there are always so polite that's helpful and I just love going there”
“I go in this store almost every day. I have zero complaints. Workers are always very polite. Even on my worst days going to this store always cheers me up. This store is my happy place. People like to complain about the bathrooms etc.. then maybe they should come in and fix the stuff that’s broken because the employees are doing what they can. Especially when the customers are constantly stealing the keys. Try working the job they do before running mouths. I swear all the complaints on here are ridiculous. A bunch of Karen’s in my opinion. I’ve never once seen any of the workers at this DG be rude in any way or form. Just saying. This store is awesome. My children and husband love this store as well. Very welcoming and loving. I’d even go as far to say it’s my home away from home. lol. Love this store. Deserves 100 stars if I could give that.”
“Seriously, let’s remember that it’s Dollar Tree . I didn’t see anyone prepping a red carpet for me and I’m pretty sure they don’t need to cater to any one of us with white gloves. That said-this location rocks my socks!! Best one I’ve been to for size and selection (the only one in this area with crafters corner AND a $5+ section y’all). I thought it was pretty tidy considering and the employees were nice. I’m honestly not sure anymore about what some people expect when they are out in actual reality these days >:}”
“The most store where you finding everything is cheaper how much the Dollar tree maybe needs updating Dollar by $1.25.00 and allows on the future $1.50 also another kind getting more money selling up $3.00, $5.00 to the finally change items from $1.00, $1.25,$3.00,$5.00.”
“I had a good shopping experience at this Family Dollar as I always do when I go into a Family Dollar. The prices are competitive as is to be with any store, when it comes to house decoration you can find some unique items for affordable prices which I like. The only thing that I have an issue with which seems to be an issue at all Family Dollars, is the fact that there Overstock is always in the center of the aisles which makes it difficult for shopper's what carts to navigate the store. This also makes the store look cluttered or unorganized which I know is not the case. I would and will continue to shop at Family Dollar even if its just to run in and grab a quick bag of chips or to spend some time and see what they have new.”
“This family dollar is so super clean and the store looks so nice. And the ladies are wonderful, Thank you Kim and Dorothy for keeping such a very clean store you ladies rock.”
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“This store has so much stuff in here. It's literally a "General" store as it says it is. Just don't come here if you are claustrophobic. You will probably have a panic attack at some point, especially if there are other people shopping in the aisles with you. There is not much room to move do to the amount of inventory in here.I stopped in today looking for some specific containers to fit my collectibles for traveling, and the cashier was super nice and let me bring a couple to the counter and even bring my collectibles inside to check and see if they would fit before buying them instead of wasting my money on something that wouldn't work and having to return them. That was extremely nice of her. I didn't get her name, but she was working today at the Altoona store at around 3:30pm...So if you read this, Thank you very much for your help, I really appreciated it.”