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“The Altoona branch of U.S. Bank has been our bank for 36 years. During that time we have always been impressed by the services provided. They are like boy scouts - "trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent." Thank you USBank Altoona.”
“I have been locked out of my account 2xs in 3 weeks once over Veterans 4 day holiday (Really?!). Mt daughter is a Vet and doesn't get 4 days off! I was not notified either tome and ALWAYS on the weekend. 1st time cost me 100s of dollars and moving!! This time can't buy food, register for class due by today. Cant speak to a English speaking human in America, and they are robotic in their answers and refuse to give branch number. I am livid and done!!! I am disabled and can't just hop in car and go to office to fix it”
“Very personable and friendly staff here. Been banking here for years and love the hospitality and banking options available.Rachel and Sue are tremendous help with any questions or concerns you may have.”
“Altoona location is wonderful place to conduct my business at. Bank Manager Cheri is great to work with & nice to talk to, she truly understands what it takes to make sure a customer's needs are met. I have never had any issues and never any type of negative experience. Each and every staff member at this location has always been pleasant. Cheri & her staff have my utmost trust.”
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“I’m really glad they opened a location in Altoona. I’ve banked with them for a few years and have never been disappointed with them. Ive recently started working with Nick at this location and he is amazing! Always willing to help me with my accounts and always nice. I would definitely recommend working with Nick.”