Altoona Ace Hardware Store is a community-focused, locally owned store that prides itself on providing personal service and quality products. Customers consistently praise the store for its friendly and helpful staff, who are quick to assist as soon as one enters. Many reviews highlight the efficient service, with customers experiencing minimal wait times, whether they were making keys or seeking help with hardware needs. The store's inviting atmosphere offers a pleasant shopping experience, contrasting sharply with the overwhelming nature of larger box stores. Customers appreciate the convenience of finding what they need quickly and the warmth of a local business. One customer shared a particularly positive experience involving quick repairs on a snowblower, showcasing the store's commitment to outstanding service. Overall, Altoona Ace Hardware is described as a well-stocked, easy-to-navigate store that embodies the spirit of "the Helpful Place." Customers recommend it highly for its attentive service, local charm, and ability to meet various hardware needs efficiently. The store is a reliable choice for anyone seeking a welcoming environment and expert assistance in their neighborhood.
Customer service is great at most Ace Hardware stores
July 2025
Staff was very helpful even though the website told us an item was in stock and it was not carried in the store.
The employee checked stock to make sure they didn't have the item we needed (bissell vacuum belt 7/9/10) and we ended up having to order the part online.
July 2025
Dan was awesome! He offered up help as soon as we walked in the door! And found us exactly what we needed! 10/10 recommend
