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“Today I found myself needing a notary in a pinch. After about 5 calls & not finding anyone, I dialed PakMail. They made my day and were able to send my FedEx overnight package too! Thanks so much for all the help!!”
“A 5k with nearly 2000 entrants requires quite a number of pages printed to enable the volunteers to know where to go and what to do, and to check registrations. We used this FedEx office for the 2023 Cedar Rapids Turkey Trot. They did a great job and were very easy to work with.”
9 - 11AM 12 - 5PM
99 E Willman St, Hiawatha
Shipping Centers
“Lisa was so helpful today, during our call. She suggested something I hadn’t thought of and helped solve my problem. The kindness of others truly meant so much to me today. And also, to have someone answer the phone at a post office-this does not happen in Colorado!”
“Lee- THANK YOU. Your store deserves more 5 star reviews because of your problem-solving abilities and your true customer care.Situation: $300 "honey wagon" (43 gallon poop tote on wheels for camping) needed to be returned. First, note that it was sent by free shipping from Amazon via FedEx. EVERY carrier we went to said it exceeds the formula of dimensions plus weight to be able to do a normal, fee-free return. It would have cost me OVER FOUR-HUNDRED DOLLARS to return it because it exceeded standard shipping for USPS, UPS, and Fed-Ex, yet it was delivered by standard shipping by Fed-Ex. Figure that one out. Since the box was unopened, Lee at Pak-Mail suggested we do a return-to-sender, which in his opinion was about a 50% chance of rejection, based on its size, but NO COST to me to do it or have it get rejected (and if rejected, sent back to my house). I went for it and it WORKED and I got refunded by Amazon!! THANK YOU LEE!!!!!”
“I have had 100% great service from our post office in Marion, Iowa! I appreciate all the employees and everytime I have called about something they have taken care of it quickly and were so polite on the phone. Thanks go to each and every one of you...I appreciate you all and your services.”
“Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to Boston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done. Thank you very much. The Miller's Boston, MA”
“This store, under various customer numbers at the time of my visit, or regardless of who the staff is, goes above and beyond to assist. Whether sensitive paperwork for a will or POA, notary, to returns or packages to mail.Staff was so kind offering to scan not just copy. Mail to the various locations and produce copies needed. I didn’t even know about this option. I was offered this. The kindness during that difficult time is very appreciated.I’ve meet a variety of staff over the years and they’re all, for me, doing a solid job. Very helpful.This office is the primary location used for many years. They have preferred customer parking in front to include handicap accessible spots close to the door”
“Wasn’t able to find the direct phone number. Automated system was NOT helpful. UPS mail stations unable to help. Drove to this distribution location. Staff super helpful. 5⭐️. Though, forgot to get the direct number. Problem was averted. Package received. Appreciate your help ?”
“I like that this PO opens earlier than most. I’ve not experienced anything horrible here at all. Always been at least two employees up front when I have come in. Earlier in day with fewer customers there is the one employee which is fine.”
8:30 - 11:30AM 1:30 - 4PM
55 S 4th St S, Central City
Shipping Centers
7:15 - 11:15AM
112 E Main St, Coggon
Shipping Centers
“This post office is run efficiently, it's always clean, flyers and mailing supplies are well stocked. Our Postal service workers here, especially Derrie, are friendly, helpful, and they remember your name - I love this about small towns!When I moved here I didn't have a a mailbox right away and Derrie smoothed out quite a few bumps in the road for me.”
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“Things I love about our small town post office. P.O. Boxes are right Infront so you are in and out anytime. The lady who runs the office is super super nice. The stamp line is ten times shorter than cr and so is mailing out! Thank god we have one”