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“The lady explained very carefully and kindly.
Everything was completed smoothly
The environment is very clean and bright
There are computer equipment and large output devices
There are also stationery supplies
great place
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“I have had 100% great service from our post office in Marion, Iowa! I appreciate all the employees and everytime I have called about something they have taken care of it quickly and were so polite on the phone. Thanks go to each and every one of you...I appreciate you all and your services.”
“Lee- THANK YOU. Your store deserves more 5 star reviews because of your problem-solving abilities and your true customer care.Situation: $300 "honey wagon" (43 gallon poop tote on wheels for camping) needed to be returned. First, note that it was sent by free shipping from Amazon via FedEx. EVERY carrier we went to said it exceeds the formula of dimensions plus weight to be able to do a normal, fee-free return. It would have cost me OVER FOUR-HUNDRED DOLLARS to return it because it exceeded standard shipping for USPS, UPS, and Fed-Ex, yet it was delivered by standard shipping by Fed-Ex. Figure that one out. Since the box was unopened, Lee at Pak-Mail suggested we do a return-to-sender, which in his opinion was about a 50% chance of rejection, based on its size, but NO COST to me to do it or have it get rejected (and if rejected, sent back to my house). I went for it and it WORKED and I got refunded by Amazon!! THANK YOU LEE!!!!!”
12 - 5PM 9 - 11AM
99 E Willman St, Hiawatha
Shipping Centers
“Lisa was so helpful today, during our call. She suggested something I hadn’t thought of and helped solve my problem. The kindness of others truly meant so much to me today. And also, to have someone answer the phone at a post office-this does not happen in Colorado!”
“I came in and there were 7 people ahead of me. I was at the counter in 4 minutes. The guys working did a great job and they were working very efficiently. Thanks for an easy and quick drop off. Also thank you to all the people in line for having your stuff together and ready to go!”
“Wasn’t able to find the direct phone number. Automated system was NOT helpful. UPS mail stations unable to help. Drove to this distribution location. Staff super helpful. 5⭐️. Though, forgot to get the direct number. Problem was averted. Package received. Appreciate your help ?”
“I like that this PO opens earlier than most. I’ve not experienced anything horrible here at all. Always been at least two employees up front when I have come in. Earlier in day with fewer customers there is the one employee which is fine.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Fantastic service! Lee and Mark were very helpful! I live out of state and bought something off the internet from someone; I was able to work with the team to make it an easy experience for the seller to drop off the items and leave. Experience was also easy on myself, trusting the team to pack and ship the items for me. Package arrived in awesome shape, packed EXTREMELY well and with utmost care. Fantastic experience, would highly recommend.”