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December 2022 by K Mitchell
Over the past five years, Wells Fargo and this branch have gone from okay to terrible. Their specialty seems to be making banking as inconvenient as possible. WF makes the simplest processes like making a deposit a total pain—all because they were fined for illegal acts like creating fake consumer accounts and overcharging mortgages. THEY should be the ones to pay for that in convenience, not their customers. Their savings rates are also appallingly low. Every other bank I looked at could do better and now instead of netting a paltry $1.05 in interest per month, I get $200. Employee attitudes seem worse as well. Today we were greeted by a clerk who didn’t even say hello and was wearing a scowl. I recommend taking your business and hard-earned money elsewhere.
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September 2022 by Cheryl Howell
I planned to go to the Adel branch today (Saturday) but they are closed on Saturdays. How are customers who work Monday through Friday supposed to get their banking needs completed?
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July 2022 by Bryan Welch
The staff is truly great at the Adel location, but the Wells Fargo processes they have to follow seem quite broken and the people there can't overcome that. Simple tasks may require appointments and hours watching staff follow their process. You then may find out the process didn't work, did something it shouldn't, and the information given to you was not right.
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August 2020 by christopher walsh
I've been coming to this bank for almost a year now and I hadn't ever had an issue until they hired this new lady she's incredibly slow and has shorted me on my check twice I don't know how or why she still has a job here she's awful!!!!!
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July 2020 by Jesus Valdez
You'll8i
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January 2020 by Nimisha Joseph
Heartwarming staffs .... Helping mentality... Good services .....they help for anything and assistance for every banking tasks
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January 2019 by Joshua Jones
The people here are really great. I needed a counter check so I stopped in here. They were very nice and friendly. They printed me up three counter checks and I was out really quickly. I don't prefer Wells Fargo bank first. I prefer other banks to Wells Fargo. I did really like the service at this branch though. Thank you guys. Yahuah bless you all!!
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April 2014 by Wilhelmus VanderKallen
Brooklyn is the best personal banker you could ever have! I recommend you visit with her to get the most honest help possible...
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January 2013 by marcy berry
This company has very poor customer service and after have issues wells fargo myself, I have been asking around and it sounds like most people that have banked here in the past or currently do so, are not happy with how they are treated. Why is this company still in business? If you are thinking about going to wells fargo for any kind of financial service, save yourself a lot of hassle and frustration. GO somewhere else. These people don't care about you at all. I will never bank here again or let my family do so.
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July 2011 by A Google User
Screwed us on overdraft fees twice in 2 days.
