“After 21 years we were looking to replace our carpet. After much research we settled on a manufacturer and a type of carpet we wanted. So it came down to color options. Archer allowed us to take nice sized color samples home to help us decide. After deciding on a color, Greg came out to our home and measured the square yrds of carpet and pad to cover our floors. After we agreed to a price for the job, they worked with us on a day to schedule the work.Installer Scott arrived on time and went to work right away. He answered all of our questions. While the job took 2 days to complete he worked late on day 1 to be able to complete the job in 2 days. The work was impeccable. However after a couple weeks we noticed what looked like a very noticeable seam. So we called Greg at Archer to come take a look, he also had Scott come out to look at the line in our carpet. Scott said it's not a seam, but a flaw in the carpet. Greg then requested a warranty replacement through the manufacturer. Which was accepted, and was reordered with the same dye lot. We waited about 3 weeks for warranty and reorder. They again scheduled a replacement for our flawed carpet. Scott again pulled the flawed carpet and reinstalled the new unflawed carpet to our complete satisfaction. Archer has been great to work with and worked diligently to make sure we were happy with the results.Thank You Greg and Scott for your hard work and professionalism. I would recommend Archer Home Center to everyone interested in a home flooring project. They were a class outfit all through the process!If you are on the fence about going with Archer on a project, do it. They will do a great job for you and they stand behind their products and their work!Thank You!”
“The best employee's work here! It's truly an understatement how kind and much respect they have for there customers! 5 out 5 stars ? Been going here since 2016”
“After 21 years we were looking to replace our carpet. After much research we settled on a manufacturer and a type of carpet we wanted. So it came down to color options. Archer allowed us to take nice sized color samples home to help us decide. After deciding on a color, Greg came out to our home and measured the square yrds of carpet and pad to cover our floors. After we agreed to a price for the job, they worked with us on a day to schedule the work.Installer Scott arrived on time and went to work right away. He answered all of our questions. While the job took 2 days to complete he worked late on day 1 to be able to complete the job in 2 days. The work was impeccable. However after a couple weeks we noticed what looked like a very noticeable seam. So we called Greg at Archer to come take a look, he also had Scott come out to look at the line in our carpet. Scott said it's not a seam, but a flaw in the carpet. Greg then requested a warranty replacement through the manufacturer. Which was accepted, and was reordered with the same dye lot. We waited about 3 weeks for warranty and reorder. They again scheduled a replacement for our flawed carpet. Scott again pulled the flawed carpet and reinstalled the new unflawed carpet to our complete satisfaction. Archer has been great to work with and worked diligently to make sure we were happy with the results.Thank You Greg and Scott for your hard work and professionalism. I would recommend Archer Home Center to everyone interested in a home flooring project. They were a class outfit all through the process!If you are on the fence about going with Archer on a project, do it. They will do a great job for you and they stand behind their products and their work!Thank You!”