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May 2024 by Regina Wymer
The help!! I'm a senior citizen & technology is tough, the staff is always very helpful. They are very knowledgeable & speedy in transactions. The store is clean & organized.
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May 2024 by julie brogden
It is convenient and staff is friendly
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May 2024 by Lorayna Blue
Shout out of a big thank you to Grant! He did a great service for me and I can’t thank him enough!
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April 2024 by Isabella Therien
Always the greatest people in this UPS store! They consistently make my day whenever I walk in!
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April 2024 by Justin Moran
Always quick in and out. Staff is helpful and knowledgeable.
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March 2024 by angela jones
As soon as I walked in I felt welcomed. Beknwas quick to greet me and help me figure out the best package and even answered a silly question for my son!
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February 2024 by Patty McCormick
UPS Boone Village great staff and service owned locally
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December 2023 by Jason Preston
I’ve always received good service. They have a breadth of offerings. And the location is convenient.
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October 2023 by Faye Snodgress
The staff consistently assists me with various printing and formatting challenges. They readily help with problem solving with shipping too.
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February 2023 by Charlie Sondik
The customer service was excellent and fast. The employees present during my visit, Josiah and Grant, were very helpful and friendly. Overall 10/10
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March 2022 by Jeremiah Wean
The store needs to update their hours to reflect when they are open. The hours posted on Google reflect what they have in their window. However the store generally opens at least 1 hour later and closes at least 1 hour before posted times.
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February 2022 by Lynsie H.
Store manager was humiliating their employee in front of customers. Instead of telling employees to admit to customers they don't know anything, try teaching them. The African American gentleman being yelled at by his store manager was friendly and definitely not stupid. Independently owned UPS stores should still hold themselves to a standard of decency and maintain customer service to all customers.
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December 2021 by Anand R.
Seems to be under new management. Previously there was one guy who although completely unfriendly would at least give decent service and would particularly notarize documents without any fuss. I went in around early November and found new people there and when I asked for a Notary at first i was told "I wont notarize any document" - and then i was asked to wait for 30 minutes and I waited for over 45 minutes and then went back inside and was told "oh our notary left some time back". I only had my drivers license, US passport and one permanent visa to India document to be notarized. What exactly was the problem here? And why did no one come out and tell me that the Notary had left? Very bad customer service. Don't know what it is with these UPS stores but they seem to specialize in surly counter staff. I had more or less a similar experience at the UPS Store in whitestown.
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October 2021 by Faye Weatherspoon
I utilize UPS services 4-5 times a week on average but this was my first time at this location & likely will be my last. Long unnecessary wait time when I came in at noon today to drop off an express pkg. I wasn't greeted by the rep that was working either. In today's climate just practicing the simple & basic customer svc skills go a long way in my book and certainly will determine if I'll spend my time & money with you. On a positive note the music played while I was forced to wait was pleasant.
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April 2021 by Yd Rd
great service, fast
