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“The help!! I'm a senior citizen & technology is tough, the staff is always very helpful. They are very knowledgeable & speedy in transactions. The store is clean & organized.”
“Top-notch service by Jeffrey at this UPS store! He was working alone during a very busy last hour of the business day on 7/3 where I witnessed his interactions with a couple dozen customers. Calm, cool, helpful, happy. A+ customer service, Jeffrey - thank you!”
“I drive by two other UPS stores to visit this location. The employees are efficient and friendly, and they'll print your label and tape your box for free (unlike the other stores in the area!)”
“My Amazon return was very quick and easy, there are loads of locations, and I’ve never had poor customer service at any location. TJ was very helpful and friendly in taking care of my return, and all 3 employees present worked well together as a team. I’ll happily come back to this location.”
“Nora UPS is awesome! They are caring, friendly and have amazing attitudes. Jeff is my favorite and always goes above and beyond. Keep doing what you're doing!”
“Every time I've been in this store it has been clean and professional. The staff is helpful and friendly. They didn't have what I was looking for last time I stopped by, but the gentleman behind the counter did help me look. If I need any of their services while I'm in that part of town, that is the first place I stop.
Thank you for all you do!”
“I had the best customer service experience. I pulled up with five large boxes to ship. As I approached the door with two of the big boxes, I was hoping someone would be able to help with the door. When I looked in, I saw a customer service rep hurrying to the door to help. I was greeted with a big smile and a friendly hello.
The rep (Elijah) asked if I needed help with the rest of the boxes when I mentioned I needed to get more out of my car. With the added help, fast, friendly, and professional service, I felt like he went above and beyond.
Wow, UPS, this rep is a valuable team member to you! You have a repeat business customer!! Thank you, Eliah!!”
“I had called before b/c I wanted to verify that they're able to print my return label - no answer. I walked in, wasn't greeted, so I walked over to the gentleman getting a shipment ready and asked him if I provide a box, would they be willing to tape it and if they're able to print a label. He said yes, as long as it's not a lot of tape and that printing is $2.25. I was in and out within 5 minutes but for a piece of paper, it's $2.25, the ink is $.19. I'm just shocked. Of course I paid, I want to return the item but what a robbery. $2.45 in total (tax .1) for a return label...I knew I should have run to the library but it's farther!”
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“We deliver many, many boxes each weekday for most of the year. The people at this store have been very helpful in developing a very efficient process for scanning our relabeled boxes and getting us on our way.”