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October 2024 by Taylor Garrett
There was an older guy who was HORRIBLE at his job and all he did was shake his head and talk crap to the other vets like we couldn't hear him. I just wish i got his name.
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August 2024 by Sean Perkins
Thank you ? for all your help with mom's dog stella, your kindness will be cherished.
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August 2024 by Mrs. G
I got extremely lucky that I was able to nurse my dog back to health after this place almost killed her after a spay gone wrong. I was extremely lucky and fortunate, but this is my warning to those to not go here. They told me it would originally be $175 for a dog that is 75 pounds and under. She was 76 and they raised the price to 269. Later on, they called me and the first thing they said was “well… her spay didn’t go as planned” and continued to beat around the bush that she probably wasn’t gonna make it. I raced my way there to be with her and then they proceeded to tell me that if she lives, they don’t do aftercare and to take her home or to an emergency vet and spend thousands. We end up deciding to take her home, and as I’m going to pay they charge me an extra $70 for “extra antibiotics and pain pills”. Unbelievable. They also never told me that they put her in regular stitches until I went out the door and they said “oh yah bring her back to get her stitches out in 2 weeks”. Had I not known that, she would’ve still been with them in. Very immature and upsetting. It was one of the most unprofessional places I’ve ever been to. The doctor himself was very nice, but I just can’t justify ever taking an animal there again.
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June 2024 by Barbara Mccarrick
They're a caring and compassionate vet clinic. Their prices are reasonable. I will be my dog there when I get one. That's where my cousin takes her dogs and has for years.
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June 2024 by Jerry Slater
Friendly and helpful
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April 2024 by Ronda Davis
Great people, great prices, and they really care about the animals.
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January 2024 by Penny Milligan
Nice place
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January 2024 by Shawna joan Hughes
We plan go vet
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November 2023 by Amber Whitt-Moore
Our first time experience with them was unfortunately very sad. We had to have our 14 year old amazing pit-bull euthanized. ? He was in pain badly from sore bones and several masses on his body, so it was time. We had to say our goodbyes as hard as it was for us. We knew we couldn't be selfish any longer. The staff was very kind, understanding, supportive, and very gentle. They explained how the process would work and allowed us to be with him during the entire procedure. It was very comforting knowing we were with him until the very end.One thing that I really am thankful for is that they offered paw prints. As pictured, it's a clay print of his foot, his was size large, and it costs $30, size small, maybe around $15-20. Sorry, i can't remember exactly. But it's something we will have to be able to foeever cherish of his.When our yorkie suddenly passed and we had her cremated in Lynn, her cremation total costs were around $200 & that wasnt even for euthanasia plus we only got her paw print on a piece of paper sadly, so i wish i knew about winchesters facility sooner so we could have had a clay print of hers as well. My pits total cost & cremation was around $150, they are one of the cheapest i found & i live in Richmond, I called several places to find the right fit. It was worth the drive, especially for the clay paw print ? I highly recommend them. I saw a lot of customers come and go as we were there, and they treated everyone with kindness and open arms. ?Hope this review brings a little bit of closure to another family that will be going through a tough time soon, just like ours did, stay strong, your furbaby will always be in your heart. ?
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October 2023 by Thomas Duffey
Great place, Great People..
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October 2023 by Cindy Johnson
Very personal Vet and Staff
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October 2023 by Jennifer Hollaway-Mitchem
The desk girl was a bit frustrated then they got busy so I guess she had NO choice but to CHEER UP. She was a young girl, blonde I think. She needs to rush up on her customer service skills TY
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October 2023 by Abbey Schneider
Staff is very friendly
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October 2023 by Beverly Saylor Habor
Been coming to dr.howells for years. Today had appointment to get my puppy's 3rd round of shots. Dr. Wasn't there due to him having surgery himself.So the staff did it . She was very rough with puppy did NOT wait for assistance and tried to give it herself. Lost hold of the syringe and it was flopping back in forth as she tried to regain control of it. Another assistant. Told her to she was going to either stab her hand or hurt him. Have no ideal why she did this. She was very unprofessional and continued to be rough with him.Dr. Howell is out for next few weeks would recommend you do not take your pet in till he is back. That girl will never touch one of my pets again or even want her in same room.they said her name was Hailey. She needs so much better training than what she showed today. Let me say Dr. Howell is a great vet and I have nothing but respect for him. However not so much for this woman.Update,Went in to get my dad's dog his medicine he takes daily. Was told bysome girl on staff that the doctor no longer wants me as a client. She was very rude and well..hateful. I'm sure she didn't tell Dr. Howell how my 11 week old puppy was treated and the horrible names they called him because he was acting like a puppy. I'm sure he wasn't told how they let a needle be plunged in his back, lose grip and the needle just flopping back in forth In his back or calling him a brat and not very well trained. At11 weeks old . Nor that Hailey grabbed him by the neck and was holding him against her very tightly after telling him what a bad puppy he was and refusing to.let him go till he obeyed her. Till I took him away from her and said that's enough.Told another lady on staff there that was going ahead and filling the pills what had happened and what she had just said.She was very nice and told me she would straighten it out, since I had been going there for so many years.I have found a different vet for my 2 dogs and my dad's dog now.Would never tell anyone to come here again. Maybe the girls should clean and do their jobs instead of provoking the clients. Not all are bad adore a few of them. Sorry I sent them the 15 clients that I have in the past.Like I mentioned Dr. HOWELL IS TERRIFIC. Some of his staff not so much. Like the saying goes..when the cats away the mice act out.(play).Poor thing layed around sore like this for 2 days. All 4 1/2 pounds of him.From the needle being stuck in his back that way. Never again.
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October 2023 by Reggie Davis
This is actually his wife Ronda rating different places. Somehow all my stuff is controlled by him.Really like Dr. Howell. He explains everything very well, and is very willing to make farm calls for a very reasonable price. Same with office visits for small animals.
