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November 2023 by Jessica Brown (ItsJussJess)
I first came here to get a set of tires but I've been coming back for anything that pops up with my car. They do great work at a fair price. My car is an older foreign car and not many shops know how to work with it or they charge an arm and a leg.
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June 2023 by Brian R.
Didn't tighten the oil cap on my wife's vehicle after changing the oil. Luckily it was noticed in time. Tightened it, cleaned it up as it was leaking and took it somewhere else to be evaluated. She then took it back to the shop afterwards to let them know what had happened. All they did was look at the vehicle (which had already been taken care of) and said they'd talk to the employee who worked on it. Have had this happen at another shop in the past and it ended in the engine being blown, That shop taking zero liability and having to buy a new car 100% out of pocket. Not going to let that happen again. We will not be returning and I would recommend looking elsewhere to service your vehicles because this place is careless and customer service is clearly lacking as well...
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May 2023 by Michelle L.
Love Northwest! The service is great at reasonable prices. Far better than having your car serviced by a dealership. I highly recommend Northwest.
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February 2023 by Jeannie Camacho
I had a nail in my tire. I called ahead and they said to come in and they could fix it no appointment necessary. I drove up and within 10-15 minutes my tire was fixed..Fast and friendly service.Their prices are reasonable as well.
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December 2022 by Cesar S.
i've been to this place countless times they all are very nice and good at their job, and for us spanish speakers it is very easy to communicate with them. def would recommend!
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December 2022 by David S.
This place is horrible , the guy at the front desk is a douche.not helpful at all ,parking is also the worst
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October 2022 by Fernanda Fernandez
Amazing place employees have an amazing attitude and will explain what is wrong with the tire and willing to help!!!!!RECOMMEND
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October 2022 by Antonio C.
Took my car for an insurance repair and they did a horrible job. Took my car back so he could fix it right and Jose said he would but he didn't. Not only did they not do what the insurance paid them to do they refused to repair it correctly after being paid by the insurance. Now I have ti sue them
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October 2021 by Kathryn Eschbach
Fantastic service! Had me in and out in less than 10 minutes to fix a flat tire that had a screw in it. Price was very fair. Highly recommend!
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October 2021 by jym1966
Had a flat and they took care of me as they were about to close and did not charge extra for making them stay open.
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August 2021 by Adrian S.
HONEST REVIEW. UPDATED***I came here to get my Corolla tinted, all 5 windows to be exact. I was getting it tinted and the first time come around was a really good job. I didn't notice much on the bubbles at first and he offered life time warrant! Which is AWESOME! Just to know if my tint ever peels, COVERED. If my tint ever turns nasty, COVERED. If my tint ever got any bubbles, my butt is COVERED. So I noticed I got a couple dirt specks in my rear glass window and so I mentioned it to him and he inspected it and said yes he will fix it so that is cool. I was kinda of irritated at the time being because I didn't know how tints really work or how easy it is for static to occur. He fixed it but the only issue I came across was that he told me to wash my car and so I did but he then told me I should've gotten my car detailed PLUS a car wash and so I got a bit irritated as he didn't tell me to get a detail. As much as it was just miscommunication and that's all it is, I am fine with what I got. Could it be better? Maybe. Should I complain about it? NO, I seen tints ALOT WORSE in the streets and this man not only does tints but offers customer service. Don't expect 100% bubble free tint (the bubbles / specks of dirt I had were very minor and barley noticeable unless you are looking for them) from anywhere or anyone honestly. Just expect 100% honesty when it comes to get your window tints and that's what you will get from this place.
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February 2021 by Kimberly M.
I wish I could give this place zero stars, but you have to give it a rating on here so it gets one star. Don't go here unless you want to be ripped off!!!!! These guys don't know how to do simple repairs! And they don't have set prices and make up prices that are too high in their heads! Ridiculous and unprofessional. Don't trust this place! I went in because my car wouldn't start. They did something half-assed to the car battery. I'm sure I needed a new battery then, but they didn't know how to diagnose it. Within a week or two, my car battery was dead and I got a new battery somewhere else. I also took it in for flat tire repairs from the chrome rims that melted. I asked the worker before I left if they have any guarantees, and he said no. Within another week, one of the same tires was flat because they didn't clean the chrome off correctly! I wasted a lot of money here. This place is awful, and I'll never go back there for anything.
