“Wonderful experience! Working with Mike at the west 86th Street location always has been and continues to be a pleasure. He is knowledgeable, helpful and treated me as a human being rather than a mere number or account.”
“Extra Space Storage on Michigan Road is one of the best ones the manager there Dave he's very nice and he's always willing to help a customer all of the Extra Space Storage should be like the one on Michigan Road”
“Courtney Clougher was incredible! She provided excellent customer service. She answered all of my questions and made me feel very comfortable with my rental. You are lucky to have her as an employee!!”
““Charlie” was very helpful and welcoming! He showed us several units. All units were very clean. 2-month incentive made it a good deal for short term rental.”
“The property is clean and secure and very convenient to access.The manager Gary is the greatest guy in the world and will bend over backwards to help his clients… Definitely a five star community.”
“Easy online registration and no hassle move in. Unit number and gate code texted to me in advance. Great customer service! Darlene called to make sure my move in went well!”
2 - 6PM 10AM - 1PM
5055 W 106th St, Zionsville“Very, very easy place to navigate in a good location. Had to pick up a ton of inventory to drive to Orlando, FL and it was super easy to get to, open up, load and leave. Highly recommend.”
“OMG CLEAN WELL RESERVED AND WORKS WITH U STORAGE I AM HAPPY TO MET THE MANAGER AND CHASIER AT THE PROPERTY SHE IS AWESOME PLEASE DO GO SEE THIS UNIT IT IS PLEASANT AND AVAILABLE FOR STORAGE USE”
“This is the only place I would consider renting from. The staff are great and easy to work with. I see a previous review where someone had to move their camper but I think that is due to a new building with more units going in. When I started renting a few months ago, there were only around 11 units left out of the 800 or so units available. So seeing that they are expanding is not a surprise. I was lucky to get the size of units I needed. I have used them in the past during a move and are using them now for a move. Again, I would not even consider using another company unless I was unable to get a unit due to being sold out.”
2 - 6PM 10AM - 1PM
6888 Michigan Rd, Indianapolis“Pretty well kept grounds. My My main complaint is a reminder needs to be made that if you are at your unit, stay as close to the sides of the driveways as possible so you don't block others from getting to their units.”
“The facility is clean and well maintained and feels very safe.But there is literally no point in having a public restroom if it's ALWAYS locked with no way to get in it to use it. Why not put a keypad lock on it so that the patrons who rent units there can access it. Especially those of us with young kids who are potty-training or have small bladders.”
“I rent a storage unit here. The facility is safe and clean, and I really like it. However when I was in the process of getting a unit no one answered the phone, no one was ever at the facility, so I’m taking off a star for that reason. They need to do better on customer service and answering questions.”
2 - 6PM 10AM - 1PM
4150 W 56th St, Indianapolis“This place is Super. The storage management team here is very friendly and always helpful. The storage facility is always clean, and I feel very safe leaving my personal items in this storage. I would HIGHLY RECOMMEND this location.”
“In my search to find a self storage unit.T his was a great surprise. The owner was actually who took my Information and answered my questions. Unlike many other facilities nearby, she wanted to be sure that the unit I was renting would meet my expectations. It only improves the privateers are more plugged into their community.Than the box store versions. Thank you.”
“Straight to the point and honest. I used the storage unit for short term and had no issues. Roye is usually just a phone call away and if not, is prompt to return your call. Definitely recommend.”
“I had a great experience using the location. It is a self service location where I could always pay using cash or card. Never had a problem they couldn't fix. On a seperat occasion when i was helping someone move, I got locked inside the gate because the person with the code left and there. phone was dead. Customer servitwere able to get me on the phone with an actual person. She then assisted me in getting out of the gate.
Will rent again.”
“Brandon and his team of 3 movers were extremely efficient and professional for my move in August 2024. They quickly loaded and unloaded my belongings and there was no damage or any lost items. They even set up my bed frame for me! I was very happy that Lilly selected this company for my move, I would recommend them to anyone looking to hire movers.”