“Just had two propane tanks filled at the Whitestown location. Latoya was very helpful even in the weather that was a cold drizzle. Very pleasant and I was very appreciative.”
“So, I moved back to the area recently from out of state and I had been pet sitting for some friends. I have my own pets but they sent me to Petco for some of their needs while they were out of the country. I really didn't care to go back because the three kids working seem to be more interested in themselves rather than customer service. However, today I went in for myself and took a dog with me. Kalie was outstanding and provided wonderful service and also sign me up for the membership program. One person can truly make a difference in retaining or losing a customer. I've always been in customer service and I expect nothing but excellent service even though we don't see it everywhere these days. Anyway, I'm not using Petco for some of my needs, as I truly did appreciate the great service I had today. Thanks.”
“Lily is a super-friendly worker who exemplifies what it is to work in customer service. Always smiling and always willing to help, she can brighten anyone’s day. I come to this store rather than the big store down the road because of the people who work here. Can’t ask for more than people that love to help and always ask what they can do for you. Great store.”