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Open 24 hours
1 N Main St, Whitestown
Internet Service Providers
“Marc and Eli helped so much with getting our new phones. They help us with the finance plan, and the new internet system. The best of all is that they were nice and amazing while doing it, making us feel comfortable with our purchases.”
“Great service, very knowledgeable, helpful customer service in Brownsburg Indiana. Trading in and purchasing 3 new phones. Best service ever received at a Verizon store! Worth the drive!”
“My associate that I dealt with was awesome. He was patient with me and all my issues. He did an awesome job, but I forgot to get his name. But he has a nice pyramid like tattoo on his left arm.”
“Zac and his team are rock stars! I experienced a billing problem dating back to December 2023. Zac went beyond the call of duty to rectify the situation. He reached out to corporate, his regional manager, made copious notes to the file, and patiently dealt with my frustration. The matter was finally resolved. Problems may arise from time to time with businesses. I focus more on how the problems are taken care of. Zac did a yeoman's job. His customer service skills are impeccable. I hope he is being compensated appropriately!”
“I have been a customer of Xfinity for roughly nine years. About two months ago, I went through their chat to try to lower our outrageous bill. The only way I could do so was to get rid of a landline phone, convert its number to a moto g cell phone, (which I never wanted because we all have our own cell phones; at a better rate). I lost my Mother two weeks ago. I have important places to call where you often have to wait on hold. If you are on hold for about 30 minutes (Social Security), a cell phone will drop the call automatically. So, I needed my landline back. Nine days ago, I started with Xfinity on this. Simple concept: turn off the moto g and put that number back to a landline. Agent was able to set things up where our bill did not go up at all...hmm. However, it's been nine days, and I still do not have a working landline. I probably lost the number I had to it originally, which I have had ever since becoming a customer of theirs. They finally, after four days, shut the moto g cell phone off. However, they never did the landline phone. Every time I contact an agent, I'm told they are working on it from the "backend," and I will have a working landline in 24-48 hours. Like I said, nine days and still no working landline. Oh, and they also like to bounce you around without warning to another agent. So, you get to play musical agents with them. Disgusting.UPDATE 5/7/24:After posting my initial review, Xfinity did reach out to me with a link to assist in the landline phone debacle. Shout out to Thomas A and Frank who both assisted in getting the situation fixed, and a landline WITH my old number working! Thank you both so much for your help!”
“Had issues with my phone connecting to any network for about a week After 4 call center calls, and 2 store trips( stores that didnt make any effort), Devon was able to execute great customer service, and get my phone working again. I am extremely thankful for this store, and Devon. Thank you!”
“Guys at the store very helpful in helping you pay your bill the only thing I don't like about T-Mobile is that if you're a prepaid you can't pay your bill online and you have to go into the store to pay it.”
“We went in today to switch from Cricket bad phones that we had got back in January, we was having problems online so we went into the store instead and had 100% better experience. Customers were well taken & fast. They helped us get new phone & numbers transferred over to them. Highly recommend”
“Our phone system just got switched to an upgraded version and we couldn’t be happier! The older version worked just fine but the quality in the new one is even better. Great support staff and customer service. I appreciate they have a dedicated team for us whenever we need something.”
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“We have the TDS Fiber at our house. We are getting a solid 300 mbps. It is the fastest internet we ever had. The TV service is great as well. Our bill is the same every month. Love it!”