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“I have been extremely happy with Star Bank for many years. Any issues I have had they are exceptional and expedient at resolving them. Customer service tellers have always been very helpful and friendly.”
“We have had an account at IMCU for many years. We recently opened a second account and an account for our son. We have also had a vehicle loan through IMCU before. We have always been treated well and have been very happy with our banking experiences here. Most recently, upon opening our son’s account, we met with the branch manager of the Brownsburg branch. She was very friendly and helpful and made some great suggestions for our son as this is his first experience with his own bank account and establishing credit. We look forward to continuing doing business with IMCU for many years”
“The Michigan Rd IMCU branch rocks! My debit card expired but my new one was accidentally mailed elsewhere. Not only did Eric fix the issue, he did so with exceptional customer service and care for me as a long-standing member. I live across town but gladly drive here because of the outstanding staff.”
“This branch is the definition of excellent customer care. So much so I often skip calling corporate to be able to work with them. I like to be thorough with everything and they can and will find the solution to any problem you may have. Alongside this if you're not well versed in something they take care of you nonetheless. If you're looking for a business centered around their customers this branch is the one that sets the bar!”
“Best bank EVER!!! They are so helpful when you don't understand something and they don't ever make you feel bad for not knowing what you're doing.”
“Hours via Google maps says closed on Saturday at their Sheridan IN location, however that’s not true as it’s 10:30am on a Saturday and I was just there.Lobby is closed on Saturday, drive through is open 9am-12pm.I submitted an edit to Google but don’t know if it’ll get accepted so I’m posting this here too.”
“Great bank. Helpful and friendly staff. Convenient location. Never had an issue here and the lines are shorter than most of the chase banks that I have dealt with.”
“Hands down the nicest banking people I've ever had to deal with. They are always friendly and really work hard to help with the best banking solutions to meet my banking needs .”
“My experience is always outstanding at FCU, especially the Carmel and West Indy branches. I have had accounts open with them for over 10 years, and I've never had an issue. The website and app are extremely user friendly; the tellers are friendly, efficient, & knowledgeable; and the branch manager, Charles Grigsby, has gone above and beyond to help me reconsolidate debt, and manage my accounts.”
“Incredible customer service, I came in with literally 10,000 quarters to cash in and the team processed it for me quickly. I was so grateful, as I was worried I was a burden. It's not everyday that a bank encounters buckets upon buckets of change! Emily, Assistant Branch Manager, was very gracious and kind and took the time to speak with me. Highly recommended, and as a someone who manages a business and team, the entire experience was inspiring.”
“I was SO frustrated after dealing with 5th 3rd customer service hotline but after I call this location (where I actually bank) Todd helped me SOOOOO much. I called him with a confusing issue and by the end of the day, it was fixed. He kept me updated on the status of my concerns and was very pleasant to work with. I am grateful for all his help and decided NOT to close my account (after being so frustrated) because of him. Thank you Todd!”
9AM - 6PM
1395 W Oak St, Zionsville
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“Holly was very knowledgeable and professional helping me transfer my banking from another institution to PNC. She walked me through each step and made the task less stressful. I highly recommend Holly for your banking needs.”
“Had been to this location yesterday and had some late fee on our account which was not mentioned to us. Iara assisted us and did a wonderful job of fixing the issue. She took time and made effort to fix things by going a extra mile. We had made multiple calls to help line and were willing to pay just becuse we were not getting the rite answer. I highly commend her dedication and sincerity. Good job IARA..!”
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“We can’t say enough about the fabulous customer service experience that Sarah provides. She’s a personal banker whose committed to providing sound financial guidance coupled with superior customer service.”