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December 2023 by George Harper
I live in small town America for a multitude of reasons. I know the face of all of our postal workers. They are friendly and efficient. The post office has the right feel for my wants and needs. Another reason to LOVE Whiteland Indiana.
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June 2023 by Zach Wilson
Terrible location, just shut it down.
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March 2023 by Phong T.
I came with a bag of gifts to send to my nephews who all live on the east coast. There were two USPS employees upon entrance. One greeted me and was very quick to assist me. She recommended what I should send my items in and helped me through the process although I've done this before. Both employees had a sense of humor and very friendly. Just wanted to give this specific location a shout out for great customer service!
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September 2022 by Hao W.
All I want to say is they don't provide tape. If you are mailing prepaid package remember to bring your own tape otherwise congrats 3.99$ gone.
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March 2022 by Kathryn A.
I needed to renew my passport, and unfortunately they do not do it as this location, but rather than just shooing me away and telling me to go to the main office Eveth helped me out so much! Eveth went out of her way to explain the process to me and gave me two applications. She told me I would need a check for payment when I apply. She also mentioned I can make an appointment online. She was so caring and thoughtful, I really appreciated her customer service and knowledge. Also everything inside is organized and very clean!
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January 2022 by Mike Sampson
What is the deal with mail delivery in New Whiteland?This is the second Monday in a row where I have had no delivery. Neighbors saying the same as well.
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November 2021 by Lin L.
This place is horrible. The old lady here is especially unprofessional and rude to customers. She's very toxic and this is the worst experience I've ever had with USPS. The manager should just fire this type of staff.
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August 2021 by T. Hall
This post office cannot deliver mail properly, which is strange considering that is their whole job. Everyone in this office should be fired. Also the hours, who can get to the post office when this place in only open like 2 hours a day.
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July 2021 by Hannin A.
Jackie was EXTREMELY rude. The lady next her was also very ignorant & closed her window even after seeing that a line was forming of about 5 people. SLOWEST service ever & no one was kind or helpful. And I still can't get over the way Jackie gave a bad attitude & horrible customer service. I recommend avoiding this place if you are trying to be quick.
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May 2021 by Michael S.
Issue we have with this post office is if using desk you either get a super friendly member or one that makes you feel like a prisoner , not what I want when still using the post office to help keep them afloat. As for self service machines a high rate of down time or limited service. If it wasn't for the super friendly members it would be 2 star. Always a lottery to type of service you will receive
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May 2021 by Coffee Shop
This post office cannot deliver mail properly, which is strange considering that is their whole job. Everyone in this office should be fired. Also the hours, who can get to the post office when this place in only open like 2 hours a day.
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December 2020 by Connie Stanifer
The older male clerk is wearing his mask below his nose. Thst is not how it should be worn. It has been this way every time I've been there.
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July 2020 by Anne Brown
They never pick up my eBay packages forcing me to run to greenwood to get them out on time. This happens all the time and I’m getting really tired of it.
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July 2020 by Robert C.
It's not everyday that a new post office opens. The post office on 141 South Taaffe street near the railroad tracks in downtown Sunnyvale closed April 19, 2019, moving to 510C East El Camino Real between Mathilda and Fair Oaks in August 2019. All the pictures on Yelp are of the Taaffe street post office in zip code 94086. Mine are the first of the new location in zip code 94087.Doesn't affect me much as about the only reasons for coming to the post office are to purchase stamps. I don't need stamps very often, except for mailing tax payments and property tax payments. Everything else is done by paying bills through my Bank online. Don't have any friends or relatives that I send packages for Christmas to. 40 minute round trip walk to the post office on Fremont Ave, and a 40 minute round trip walk to the old Taaffe street post office. But only a 20 minute round trip walk to this new location on El Camino Real.Today July 14, I come to mail in person three checks: money to the federal government due for my 2019 return, 1st and 2nd quarterly tax payments for 2020 feds, and 1st and 2nd quarterly tax payments for 2020 state. CA wants 70% of your total tax payments for the year in the 1st and 2nd quarterly payments. Line of about 30 people stretching down the block, 6 feet apart, wearing masks. All of them are here to mail their tax returns by certified mail. Without a doubt, the longest line ever for this tiny postcard sized post office. Post office mail box outside with mail pickups 2:30pm and 5pm weekdays. If you come after 5pm on July 15, go to the main Sunnyvale post office on Caribbean Ave. to mail your tax return. Your federal and state governments need the $40k tax money collected from me today to make up for revenue collection deficits from closed businesses and unemployed workers, and increased spending on health costs and unemployment benefits related to the coronavirus.This post office opened in August 2019, and today July 14, 2020 is the first time I visited the place, closest post office to my house.Next door is Hertz rent a car store. Hertz has gone bankrupt, so maybe the post office can expand from a mouse size post office into a real post office.4 stars for better location for me, but then I haven't yet had to get face-to-face service.
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June 2020 by Toomi And Lance C.
Waited in line 30 minutes. 4 people inside. 2 women from India Come in and get served before me. I even walked up to the Indian clerk said I was next. Other 2 customers confirmed this. Not the first time In this neighborhood this has happened when i am at an establishment in Sunnyvale where discrimination is prevalent because I'm not from India. I'll go to fedex next time. My bad. Subpar service is expected/ guess I got what I paid for. Happy Juneteenth to my local post office in Sunnyvale.
