-
March 2024 by Amy Fletcher
‼️‼️ INDIANA FRIENDS BEWARE‼️‼️
I HIGHLY recommend that you NOT do business with Clayton Smith at Just Lift It in Whiteland, Indiana.
He has a vehicle of mine that I had towed to his shop the end of July, 2023 to have a new motor put in it. I ordered the motor from California and had it delivered to his shop only to realize the motor wasn’t brand new like I was led to believe. It was “refurbished”. Clayton has the motor put in and calls me to say the motor won’t start. It won’t even crank and he determined the motor was bad. Cool. It has a 30-day warranty from the date of delivery, so no worries. The company I ordered the motor from agreed to honor the warranty but they needed a print out of what the code was being thrown. Clayton said he would get it the next business day. That was the last time I spoke to him. I’ve text, called his cell and the shop, left numerous messages and he chooses to ignore me. So I shall put them ON BLAST!!!
I found out from a friend in the legal service that he has been sued so many times he can’t even get a business in his name, hence it still being in his EX-wife, Lindsey Mills name.
I’ve reported the vehicle stolen and will be making a trip to Indiana to file a small claims suit against Just Lift It Offroad and Fabrication and either Clayton or his ex-wife, Lindsay. I will be keeping all my gas and mileage receipts too and just keep adding it to my tab. Communication is KEY when you own a business. IDGAS how big or small the business is. It’s been 8 months.
-
February 2024 by Victoria Proctor
Clayton and his team were awesome! They were up front and didn’t try to sell us anything we didn’t need. Had our truck in an out in a day. We will 100% be using them again!
-
September 2023 by Ryan Cartwright
Had tires rear leaf springs and shocks replaced along with balance and alignment. Great price, always answered the phone when I called. Will be going back for any of my suspension needs.
-
September 2023 by Ethan Herbert
Just avoid it! Dishonest, deceitful, unreliable and irresponsible. You will end up disappointed with this business! Don’t waste your time, get lied to and ghosted like we like we did! Scheduled to have my jeep regeared for the 8th of Aug. A week and a half goes by and haven’t heard a word from this place so I call and very kindly asked for an update, was told his guy was out and would be back next week. 2 weeks pass, my wife calls for update, tells her that guy is out that week, but that he would be back the next week, and he would have it ready to be picked up for our trip end of week and would call us when done. Because of our mistrust, she called him Tuesday asking for an update in which he rudely responds that he’s been closed on Mondays for 8 years which btw, hours of operation are not posted anywhere and that is besides the point… he said he was getting it in that afternoon, verified it would be done end of week and would receive call which neither happened. My wife and I tried to call numerous times all day Friday, and no answer. Got my key back with no apology, took my jeep back home that was never even moved the entire 2.5 weeks it was there.
-
June 2023 by John
Hate it…but STAY AWAY! I wanted to support local and Just Lift It had decent reviews. Had a cab mount chop performed on my Tacoma and I am not sure they have ever performed one. The cut was so far back and the plate that was made and welded was crooked with bad welds. There were jagged edges in the cuts and it looked like it was someone’s first time. Because it was cut so far back, the plate welded on began rubbing on the bolt making a very loud squeaking noise. I brought it back in and was told it would be fixed along with the rest of the mess pertaining to the cuts and welds and lack of welds since it wasn’t welded on the bottom (see photos). He literally just put a crowbar between the plate and bent it back away from the bolt and told me to just drive it around for a week or so and if I don’t like it bring it back. Texted him and told him I would like for it cleaned up and finished. He said to text Tuesday so he could check the schedule and I was informed there was a little availability on Saturday and I explained that’s fine but it’s okay if not as I did not want it rushed. Did not hear back and the Tornados hit our town. I was respectful enough to wait roughly 3 weeks before inquiring on if they would still be able to and understanding of the circumstances. Was told yes and still had yet to hear back. Wound up utilizing an awesome shop in Franklin that performs this type of work because the plates were rusting on my truck and had easily separated from my cab (see photo). I reached out to them on a refund for the “service” that was performed on my truck and have essentially been ghosted. Very unfortunate because I truly wanted it to be good and felt I was trying to give them opportunities to correct it but they sadly were unable to. Thankfully I am not out too much and hopefully this review will help prevent someone from burning a wasted hole in their pocket.
-
June 2023 by Clear Choice Cleaning
Absolutely recommend! Did a 4 inch lift on my truck and swapped out some tires. Great communication! High standard of work! Will not go anywhere else!
-
April 2023 by Andrew Lang
They did some work installing an axle for me awhile back and regearing it. Come to find out they did not set the lash properly resulting in needing a new ring and pinion. Very costly mistake they made at my expense.
-
September 2022 by Sam Marshall
I had gotten a lift through just lift it and I have a Chevy 3500 duramax it was a 6 inch lift and everything was amazing for about a month or two then my drive shaft had completely fallen out of my truck called them thinking they could help or do something due to the fact they where the last to touch the truck and no help then come to find out I had to have a custom driveshaft made cause it needed to be longer and my ball joint where not even press all the way in this place is a joke all they do is literally just lift it and when I had call the place to tell them about what happened all they had time to say was “it’s just a Chevy problem for driveshafts to fall out” do not recommend taking anything to this shopServices: Steering & suspension replacement
-
September 2022 by Ian Buchanan
Got work done by just lift it. Emma and clay both did an amazing job. I 100% recommend them to everyone. They’re very knowledgeable and worked well with my schedule.Services: Wheel alignment
-
September 2022 by Sam Marshall
My experience with this shop was awful!! I had payed for a 6inch lift on my Chevy Silverado 3500 and everything was amazing for about a month or two then heading home from work and my driveshaft decided to completely fall out… called the shop thinking they could do something or cover the some of the cost. All they had to tell me was that “it was a common problem for Chevy driveshaft to fall out” in the end I had to pay for a custom driveshaft almost 800 dollars later and it’s still having problems to this day highly do not recommend anything to go to this shop waste of time money.
-
July 2022 by Nyeshia Wells
They will DEFINITELY be getting my business again. Very helpful and polite. Service was Great!! Got me In and Out fast.....I never leave reviews but this one, I had to. I left with a Big Smile Thanks ?
-
July 2022 by Grant Fulton
Broke down in Indianapolis 2000 miles from home and could not find anyone to help on a Saturday called the shop and clayton and his shop no questions asked immediately. Did everything they could to get my truck and trailer back on the road, and had me going within a couple hours highly recommend coming here.
-
June 2022 by ray claywell
I got a 6 inch lift from just lift it on a 2019 Silverado 4x4 4 door so about 2 months after I go the lift cv axle is going out I thought it was ball joint grease so I took it back down there owner said was cv axle drove it some more I front right felt like it was falling apart took it to any Mohr they said it was from lift I took it back down there they said one bolt Andy Mohr said a few so I drove it more took it to dealership get the cv axle change under warranty I couldn't because cv axle was damage from the lift I took it back down there took have them replace it set up appointment to get it fix went back down there didn't have the part cost me days work they never called me at all I'm from indy by track so made another appointment I called this time was in so person work there said she did order the part n set up appointment for Wednesday I took it in wrong cv axle they had to call gm to get the right one I had to wait from 9am to 530p when they called me put my keys n mail box because they were closing n left thank God no one stole the key n stole my truck I will ver take my truck or refer them to anyone because they did a pass poor job there was a guy waiting on them because they mest up his truck also please never take your truck there pay the money for good service very unhappyService: Steering & suspension replacement
-
May 2022 by April Cronk
Shoutout to the awesome crew at Just Lift it for the help getting the doors off and the new hinges. You went out of your way to help. Much appreciated. Customer for life.
-
March 2022 by Robert Christian
Great shop! I was looking for a place to lift my 2008 FJ Cruiser. After searching various places Just Lifted was the place that was thorough and knowledgeable. Emma was very helpful and knew her stuff. She helped me make discussions based of my goals for my truck. I wouldn’t go anywhere else and will continue to bring my truck there. Thanks guys for all your help!!!
