-
December 2023 by Angela Jones
This was by far the quickest oil change I have ever received. When they said my vehicle was done I was in shock. They even have a program so after 2 oil changes the third is free. I will definitely be back!
-
December 2023 by Sharon Stephens
I first went to Jiffy Lube to have my oil changed about six months ago when they first opened. I was so impressed how friendly they were.. How they took the time to explain what they were going to do and at that visit they checked my air filter and Informed me that it needed replaced. They cleaned the windows, swept the floors .. I was pleasantly surprised. This past week was my second visit to Jiffy Lube in Whiteland Indiana I had the very same great serviceand experience I received the first time I went. They are all so friendly, so polite and willing to assist and help you in any way they can to insure your vehicle is in top running condition.Both times was a great experience, and I look forward to continuing doing business with Jiffy Lube in Whiteland, In..
-
December 2023 by Ashley Ellison
Staff was friendly, helpful, and even matched a price for me. An issue surfaced, they were honest and quick to come up with an action plan to give me quality items in a timely manner! Recommend their hospitality and service.
-
December 2023 by jessica sutherland
Quickest oil change ever maybe took 5 mins plus they vacuumed my front floorboards, aired up all tires and topped fluids off in that short amount of time. Friendly service and my 3rd oil change is free
-
December 2023 by John Showalter
The day I got my oil change it was a great experience! Everyone was very friendly and quick service! After the oil change our vehicle started leaking oil and it has gotten worse! I call this afternoon and told them what was happening. I brought it back in and they said that the oil canister was broken and told me that this happens all of the time, but not jiffy lubes fault! Said there is nothing they can do about it! I never had a leak until the oil change! If this is the service and quality of work that is going to happen then I won’t be back! The manager would not speak to me face to face! And sent a technician to explain that they are not at fault and that this happens all of the time here with a lot of vehicles! I will not be back and will share with many others!
-
December 2023 by Heidi Zimmerman
Jiffy Lube was my second tire appointment after I received poor service elsewhere. Jiffy Lube fixed every tire issue I had, and even tightened a belt that the Mitsubishi dealer told me could not be fixed. Not only will I be back for all of my service needs in the future, but I have already recommended them to people I know. I was very impressed and thankful for their care!
-
December 2023 by Kris Dugan
They were great! I got a tire fixed (screw in it), tires rotated, and my oil changed a few days ago. They took really good care of my car and the service was fast! They took my car back as soon as I checked in. They were actually waiting on me to come back and pick it up because the car was done sooner than I expected. I highly recommend this Jiffy Lube for your car’s needs!
-
November 2023 by Derek Wiser
The Whiteland location was great. I went in to do my first oil change with my truck. The team there made it my visit easy. When it was over with and he was checking me out. He says there is no charge today. I asked him why and he said it was there thanks for my service as a veteran. I thanked the manager but still wan ted to pay for my oil change since it was not Veterans Day till tomorrow. The manager still refused to take my payment. He said it was the Marine Corps birthday so one day would not matter. Which I was surprised he knew the date as well. So , thank you to Jiffy Lube at this location. For putting a smile on my face. You have definitely earned my business going forward.
-
November 2023 by Andrea Clark
What a wonderful experience from beginning to end - which was only 15 minutes for an oil change!A very nice young man greeted me and opened my door for me to go in to the waiting area.Every employee that came through was very friendly and spoke to me, then when my car was done the young lady explained what they did and was very polite. She even accompanied me to my car and opened the door again.You don’t find service like this much these days and it was so refreshing!10/10 recommend them for anything to do with your car!
-
October 2023 by John S.
Went in today for oil change on a company car. When leaving I looked at invoice and saw they replaced my wiper blades for $29.99 each! They changed them the last time I was in here just 5000 miles ago. When I asked why, girl told manager that the fleet company required the change at 40,000 miles. When I asked why they didn't look at what they did 5000k miles ago, manager said they should have but his system wouldn't let him cancel this invoice and do a new one. Also the last oil change from here they replaced my cabin air filter without asking me. This place also screw my son 2 months ago telling me they would accept a coupon that I had, but when my son took his car in by himself they told him he couldn't use the coupon. I AM DONE WITH THIS LOCATION!! I have had great service from the Jiffy Lube in Columbus and Richmond, but I live in Whiteland so it is convenient, but I will never go there again and I would advise you to do the same.
-
October 2023 by Jun Murray
I needed two tires for my Grand Prix. The staff was extremely understanding and helpful to me and my money situation, and were very quick and friendly! Special thanks to Vincent, Chelsea, and Nola!Service: Tires
-
October 2023 by Craig Niehaus
I have always used jiffy lube on 31 ans stop 11 last Saturday I tried to use the Jiffy Lube in Whiteland for 4 tires and an alignment the man in the office took almost 5 minutes to even acknowledge that I was standing in front of him and then when he acknowledged that I was there he asked what to you need I answered 4 tires and an alignment and he then he looks at me and says he don't have them in stocks I asked how he knows he didn't even ask what size I needed and he then let's me know that they don't have any tires in stocks so I asked about ordering tires and I was then informed that they only carry tires for Amazon trucks then walked away so I will be going back to US 31 and stop 11 to see Rick and his crew
-
October 2023 by Barbie Hicks
The staff was quick yet very friendly. I was informed of the needs of my vehicle allowing me to choose their course of action. It was a overall pleasant experience.Service: Oil change
-
September 2023 by Sarah Waggoner
Marissa was amazing! Very knowledgeable. The other woman I’m guessing manager was ok, but I had asked about filling out an application with no experience, do they train and Marissa said yes of course another guy that works here. The younger guy is actually a family member of someone that works here and we hired him and trained him. He had absolutely no training I said OK awesome I love cars actually and I love working on them where do I fill out an application she turn to ask the other girl that has dark hair and wears glasses and the girl immediately kind of rudely said we are not hiring. Which I understand but what is the harm in filling out an application for further use or just in case anything changes or they need someone? I don’t know it just seemed kind of rude. Other than that Marissa was awesome. And there’s a young guy that works there that is very knowledgeable about cars and he was awesome as well so I’d say go here they got me in and out pretty quickly enjoyed the experience.
-
September 2023 by Brian barr
was very satisfied with how professional they were about letting me know if there were problems and how well they treated me and got my oil change done very quicklyServices: Air & cabin filter replacement