-
November 2024 by Michael L.
fast respons,Great tec. our tech figured out the problem. Commucated the solution. completed the repair. we will use Duncan again.
-
October 2024 by Cust O.
These folks lied and said they were licensed HVAC. Their company is listed as dissolved per the secretary of state.
-
September 2024 by Steve McFarland
"Clarence is pleasant and professional. I trust him with all my appliance needs."
-
September 2024 by Cole Blume, D.C.
Great service, quickly dispatched, previously completed.
-
September 2024 by Dennis Lunsford
Every aspect of the experience was exceptional. Initial call was answered quickly and professionally. Appointment was scheduled for the next day. Updates were timely. Technician was knowledgeable, experienced, friendly and professional. Problem was identified quickly and resolved. It doesn't get any better than that. Highly recommend this company.
-
September 2024 by Margaret Repar
The tech was prompt and knowledgeable- I will use them again
-
September 2024 by Mike Campbell
Our dryer stopped working and the technician diagnosed and fixed it quickly. Price was reasonable. We will use Duncan again.
-
August 2024 by Katherine A.
I called Duncan when my 14 year old washer decided not to spin. It's always a balancing act between fixing or just buying a new one. They were able to schedule me for service the next day. I received a text about 30 minutes before Sean arrived. He was professional and spent time diagnosing the problem, more thoroughly than a pediatrician checking out a kid. He ran some diagnostics and decided I needed a new part. He provided me with an estimate which I thought was reasonable and ordered the part. He politely asked if he could test my water at no charge. I said sure. He tested it and recommended a water filtration system. I told him I would think about it. He was friendly, we talked about kids and pets. The part came in quickly and we scheduled next day service. I was texted several reminders and notice of when Sean was 20 minutes away. He returned with the part and quickly replaced, restoring the spin cycle. Yea! I can do laundry! I would definitely recommend Duncan and ask for Sean. Great service. Great communication. Ok pricing.
-
August 2024 by Purdue BCM
"Bryan is a true professional. Duncan is lucky to have him as part of their team. He is very knowledgeable and is a great communicator."
-
August 2024 by Terrie Render
Bryan was friendly, polite and professional. He completed the work in a timely manner. He appeared very knowledgeable of his work and seemed to like what he does and that is important to me.
-
August 2024 by jack steinacker
Mr. Duncan did an amazing job and was very timely.
-
August 2024 by Bruce Polizotto
Justin did a great job on our LG refrigerator. Although he didn't send an invoice immediately after his service, the company sent one a couple days later.
We panicked when we got no ice the first day the refrigerator was back in service, and we called Justin/Duncan. It turned out that waiting 24 hours for ice was all we needed to do. The LG is still working well--and we're getting lots of ice!
Much as I hate to think of the LG or any other appliance developing a problem, at least we now have a great company to call--Duncan Home Services.
-
August 2024 by Lauren Allen
Justin A came out and fixed my dryer and was super informative and speedy! From scheduling to repair was all very well taken care of! Definitely will have Duncan back out at my home again!
-
August 2024 by Jackie Wilson
Friendly, knowledgeable, and reliable staff. They did an amazing job repairing my refrigerator. I will continue to use them for all my appliance and Hvac repair needs!
-
August 2024 by Mary Cook
Very professional and knowledgeable.
