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January 2024 by Jessi Marks
First delivery the driver knocked and handed me my order and left. I realized I was missing a medium pizza and called the store. The manager told me it would be 40 minutes and apologized. I said no problem and thanked her for sending out a replacement. An hour later, I realize they hadn’t come yet but the store was closed by this time. I thought it would be strange for them to say they were sending a new pizza and simply not do it, so I checked outside and lo’ and behold there sat my pizza—literally FROZEN to the ground because the driver couldn’t even give us a courtesy knock upon his second arrival to complete our original order. I NO doubt that it was intentional. We will never be ordering from here again.
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January 2024 by seth thomas
Pam is literally the best! I accidentally ordered a pizza for asap and found out my wife was going to be delayed at work. I called 10 minutes after ordering and it was already done! Pam answered and told me they’d make me a new pizza and it would be ready when my wife was off. How awesome! Thanks guys!
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January 2024 by Audrey Stockton
The person I talked to on the phone about a mess up with my order was so incredibly rude. I was trying to be kind and explained that we didn’t have a lot of pepperoni and it was cooked thin crust but we got stuffed. (Not the biggest deal but it’s literally their job to make it) and he told me “No it’s not messed up, I made it.” Then said “have a good day” and hung up on me.
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January 2024 by Jon Hedges
Ordered online and 30 minutes after it was supposed to arrive, the tracker said “order cancelled”. I called and they were decent enough to remake the order. I finally got the order 1.5hrs after intended, and one of the pizzas sent weren’t what I ordered… the other one tasted like it had been sitting out for a long time.
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January 2024 by Christina Brady
The food was delicious and ready for me when I walked in! I scheduled it several hours earlier and it was so nice to not have to wait or try to rush to order while I was on the go. Definitely will go back!
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November 2023 by Mark Galovic
We ordered delivery. No idea about atmosphere, but the pizza's were typically great(the brownies too!!!).
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November 2023 by Ryan Bramblett
Shaq-a-horrible. Haven't had Papa John's in a while so thought we would give it a shot. Stale flat horrible crust. Never again.
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September 2023 by Abbey Archambault
Did a huge 16 pizza take out order, for 11:15a and everything was ready and looked great when we arrived 2 mins early.She even helped carry pizzas to the car :)
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September 2023 by J
I SHOULDVE READ THE COMMENTS BEFORE ORDERING!!!!!!!!!!!!!!!!!!A small pizza being delivered was told would take 20 min. It did not arrive until 1hr and 10 minutes later. Called and the lady didn’t even see an order in my name for tonight. Then she found it. A ring at my door bell made me walk to the door. Pizza was on the porch and the guy was walking away. I just moved into the city and thought the level of service would be great but not at all. This is genuinely why I don’t add the tip to the meal. They act like their job is done and don’t have to have customer service. Maybe they’re having a bad day but I won’t be ordering from there for a very long time. Waiting over a hr for a small pizza just to have it tossed on the porch like trash is absurd.mind you it’s hot out and there’s bugs flying about. Just pretty much gave it to the bugs rather than just handing it to me when I got to the door. I guess it’s close to closing time. They already clocked out. But anyway. I threw the pizza away due to the circumstances. Waited over a hr, to fight the bugs off for the pizza.
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September 2023 by Danny G.
Just ordered the carry out special from this location. Large, square cut, extra sauce, ham and pineapple. Cooked perfectly and so delicious!! Can't beat the price either.
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September 2023 by Matt
Probably one of the worst papa johns I’ve ordered from. Pizza is usually under cooked. They forget the cut the pizza all the time and they want to ask for a tip whenever you go to pick up your order.
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September 2023 by David Lewis
My pizza showed "being prepared" on tracking through the app for about an hour. I called store and manager got on and apologized, said he would make a fresh one and refunded my money. He called me back a short time later and said it was finished cooking and heading out and would be to me soon. I understand everyone makes mistakes at times, but fixing those mistakes the way they did was very professional by them and appreciated by me!!
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September 2023 by Mrs. Fortier
Middle of pizza was burned or overcooked and had no cheese. I will not order from this location for a long time, if ever.
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September 2023 by Aaron N
I spoke with Gavin today over a wrong pizza that was delivered to us. We didn’t order a large cheese pizza but that’s what we got. My fiancé called about replacing the order and he decided to say “speak with corporate” and rudely hung up the phone. Did he think we were just going to sit at our dinner table looking at the wrong pizza?This is how you go out of business.Thanks Gavin for your horrible service…and the cheese pizza looks horrible if we did order it.
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August 2023 by James Craig
Food is just being thrown around in there, place is an absolute mess and no one working the front seems to know how to find an order. Girl working the front register is very short with customers and can’t give any idea as to where the order is.
