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February 2024 by Dave Sochar
What can you say? These folks are the best.
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January 2024 by Steven Vinson
Fast and professional.
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January 2024 by Breezie Holiday
Jake & Christian have outstanding customer service skills, they got my vehicle started in 2 minutes and they were off to help the next person. Thank you for coming to my rescue, both of you are my superheroes. Thank you for your service in this freezing cold weather. Be safe‼️
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January 2024 by Stephen H.
Called locked keys in my truck. Said driver would call in 30 minutes. Hour goes by; I call. "He is on his way and is at 116th"(i am at 161st). 30 minutes goes by. "He is close". 15 min go by. "He is a minute out". Driver gets out. Pissed off and refuses eye contact or acknowledging I am standing there. Like I have wronged him. Gets the window down and walks off. "Im gonna tun your card, go do what you have to do." Love to support local. But they mist not need it because they don't give a damn. I normally tip $20 cash. Not today.Frustrating
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January 2024 by Matt Harris
Does not follow state laws.
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January 2024 by David Hauan
Super friendly staff! Fast response time with amazing equipment and VERY qualified operator! Pricing was also very reasonable! From someone that uses wreckers to load equipment all the time I couldn't been more pleased! I hope to get the opportunity to work with them again in the future! All I can say is thank you!
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January 2024 by Mark Mrozek
I would like to thank Tyler for going above and beyond the call of duty. My transfer case went out in my Semi when I was backing into dock door in Greenfield IN. Tyler unhooked my truck and backed in the trailer the rest of the way. His kindness and professionalism took my mind off the bad day I was having. I also am very grateful for Tyler serving in the military as my son also served we had a great conversation on the way back to chicago. I also would like to thank Paddack for the great rate. I highly recommend Paddack towing service to anyone who breaks down they really care about your satisfaction! ❤️??
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January 2024 by Marisol Burns
The tow truck company Mears recommended, Paddack, which my husband called to tow my car to Mears, I feel took advantage of me today Dec. 28. First they called and told me I needed to meet him with the key because it was too tight a squeeze at Mears and would need to be able to turn the steering wheel so I had to pay for an Uber to meet him with the key. The car battery didn't have enough power to turn on to allow for him to shift to neutral so he jump started the dead battery to be able to do that. Once he did that I said, well you can just charge me for the jump start and I can just drive it to Mears literally 2-3 minutes down the road on the same street from where the car was and he said he still had to tow it because that's what he was called out for. What happened was that towing costs more than jump-starts and he wanted to charge more for a service we didn't need. Next time I have a dead battery, I'll be using jumper cables to jump start it myself and either having Autozone recharge the battery or just buying another battery at AutoZone and installing it myself. The tow truck company left a very bad taste for the whole experience.
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January 2024 by Derek Dreke
Awesome people, awesome equipment equals awesome service ?
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December 2023 by Jerry Cavin
Highly recommended to all drivers who need there assistance!!!
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December 2023 by Larry Vogel
I wish I could rate this company with a zero star. Rip Off!
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December 2023 by fatih yildirim
Very professional and communicative people.
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December 2023 by J Koenig
Excellent service! Knowledgeable, efficient, affordable and good people. Needed a tow and they were quick and professional. Highly recommend them.
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December 2023 by Becky G Fromtheblock
Location is not 24 hours so remember when you get towed and it’s on a Friday,Saturday,Sunday or a major holiday remember to add in the surge rate fees of getting your vehicle out and a possible long waiting time to deal with customer service window assistance.
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November 2023 by Sean Bartosiak
I have always had great experiences when working with Paddack's. The drivers are always very professional, but also very approachable and friendly. Very skilled drivers at that, just got through a space with ease, that I thought would be impossible! lol Great job to everyone at the business. The young lady I spoke to on the phone for service was also fantastic. Thanks again!Service: Car towing
