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October 2024 by Wendelin Seng
Thank you for going the extra mile to get my script ready!
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September 2024 by Talitha Watters
Lord forbid you walk into a store and forget your card is locked. I was checking out and the associate with no name tag and came out of the back room while the line was piled up was so worried about me and unlocking my card she stood RIGHT BEHIND ME THE WHOLE TIME instead of checking people out 0/5 stars…
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August 2024 by barb c
Helpful and knowledgeable staff
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July 2024 by Misty Gassman
We just switched all of our prescriptions to waterleaf. I Spoke to the pharmacy last night and they tell me my prescription will be ready in the morning. I show up early afternoon the next day and it is still not ready. This is the second month in a row I was told to come back at a certain time and it not be ready then told very rudely that they can push it but it will be another 25 mins. Last month they "pushed" only have of them. As a working mother this is VERY inconvenient.
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June 2024 by Crxsh.FaZeOrca1800
Please fix the door alarms lol people look at me like I stole something
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June 2024 by Maddie Miller
My husband had a good experience getting a forgotten prescription while traveling. Pharmacist was very helpful
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June 2024 by Eddie Winamac
-000 Stars! DO NOT get your prescriptions filled here. CAROLINE is one of the pharmacists, and she thinks she is a medical Dr. She is NOT a medical Dr. She is RUDE and so UNPROFESSIONAL and doesn't want to fill scripts with GOOD RX!
I had my Dr call in two scripts. I saw that both were ready on the CVS pharmacy app. I went in to pick them up at the drive through. The tech started to give me the 2 scripts that were filled and I gave him my credit card. When I saw what one of the cost, I told him I had a good RX coupon that would save me $6. He had me pull around as there were other cars behind me.
I waited about 10 minutes and no one came out with my prescriptions. I went back into the line and the pharmacist CAROLINE, came to the window and now decided she was not going to dispense the prescriptions (even though they had been filled and the other tech was ready to dispense them). She said "you have too many prescriptions on file". I told her I knew not to take 2 of them together and then she said "well they are on hold until I contact and get a message back from your Dr.". Unbelievable. Filled scripts, ready on my app now can't be dispensed as she wants to exert her authority in a totally unprofessional manner. It is a holiday weekend and I can't reach my Dr. I hurt my back and now can't get my medicine though it was filled and ready to be dispensed UNTIL I had a good RX coupon. Caroline is not a MD and she has NO say in how Dr.'s prescribe. This is a horrible pharmacy and she is completely WRONG in what she did. Plus, she was RUDE and unprofessional basically slamming the drive in window on me. DO NOT fill scripts here. She is horrible and they are rude at this pharmacy and totally unprofessional.
They do NOT want to honor GOOD RX and when you bring it up then they decide to play the "judge and the jury" as a Dr and tell you that you have too many scripts on file. Disgusting. Don't go to this CVS and don't go to CVS in general. TERRIBLY expensive as well. Go to Meijer!
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April 2024 by Cash G
I only come to this cvs because it’s in the area of where I work if that wasn’t the case I would never come because for some odd reason I’m always smiling speaking and I get mean looks and mean mugs . Let’s take in account that I’m an African American woman and I’ve watched them be nice and welcoming to other racial groups but me No never PLEASE DO BETTER it’s 2024 WE ALL SHOULD BE TREATED EQUALLY - very disappointing and disgusting!!!!!
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March 2024 by Kathleen Wetzel
I usually get OTCs on my Humana card at Kroger on 161st street in Westfield. But yesterday, I happened to be right near this CVS so I stopped in. At Kroger I pay for OTCs at the pharmacy cashier. So, at this CVS, I stood in line at the pharmacy, behind 4 people. I get to the pharmacy cashier and he asked for my name. I said “I don’t have a prescription but I wish to pay for these things on my Humana card. The cashier (male) said “I cannot wait on you if you don’t have a prescription. I told him I usually pay at the pharmacy at Kroger. He said “Kroger has more employees. next!” Imagine treating a customer like this!!! The kinder way to deal with this situation would Be to let me pay for those 2 items at the pharmacy and inform me that next time I could take them to the front of the store. I just don’t think I will be back to this CVS.
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March 2024 by HP GG Smith
Pharmacist was rude and refused to run a more current GoodRx code which would have been $10 less. We will not use this pharmacy again despite the great location for us. Window attendant was irritated that we wanted to use GoodRx in the drive through window to save $150. She told us to come back in 10 minutes. We went inside 10 minutes later and the inside attendant refused to process a more current GoodRx code which would have saved us another $10.
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February 2024 by Brandon Wenger
Thanks Jeff!!
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November 2023 by H
1st time using this CVS, lady that rang me up was very nice!
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November 2023 by John Gray
Another one a Westfield, Indiana‘s nightmare, CVS Pharmacy’s. It’s not the general staff it’s actual pharmacist themselves that are very rude and professional take the time to drive the Exter distance to avoid the CVS’s. The pharmacist is always easy to pick out. They are the ones that are rude and complaining. Customer care at CVS has long way out the window..
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September 2023 by Scott Crone
Arrived at 1:45 PM on weekday to drop off a prescription only to find half the store closed off because apparently the pharmacy was closed “for lunch”. Seems like an unusual time to close for lunch and these hours weren’t posted publicly. Nevertheless, I waited 15 minutes for them to reopen so I could get a prescription for Amoxicillin filled. I was told that they not only don’t have it, they haven’t had it for MONTHS. What legitimate pharmacy hasn’t had amoxicillin in stock for “months”? Isn’t that supposed to be the most basic of prescriptions? Do yourself a favor and find a different pharmacy to fill your prescriptions. Chances are good this CVS doesn’t have it.
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August 2023 by Laura Lancaster
Pharmacy is closed in the middle of the day? Seriously?
