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June 2024 by Whitney Macpherson
Staff was so friendly and super helpful and patient with us. The building was super clean and vibrant. They took great care of us. Very friendly atmosphere!
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March 2024 by Skyking929
Nice people but can't get a person to answer the phone. Automated answering machine hung up twice on me telling me to call back later. That's just not acceptable. Answer your phone!
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March 2024 by Michael Goad
One of the biggest businesses mistakes I've made so far has been choosing to do business with Chase. I opened a business checking account with them and every step of the way has been a hassle. I've had my entire account closed (and reopened), transactions denied, transfers denied, funds on hold, etc.. all within 10 days of opening the account! They claim this is due to their "industry leading fraud protection"....which sounds nice until every single transaction (except cash deposit) is deemed "fraudulent" and none of the representatives you speak to have the ability to do anything about it. I've spoken to various Chase representatives as these things were happening. I completed the appeals process, provided additional paperwork, complied in every way but yet it continues on. The final straw was when they decided to cancel my ability to accept credit card payments and placed a 120 hold on all the funds I've processed via credit card so far. 120 days is a LONG time for a small business with plenty of payables.... especially when this whole thing is BOGUS from the start.
As a small business I WOULD NOT bank with Chase...
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December 2023 by curtis mcmanus
A warm greeting and a personal touch to help set up a secondary account
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December 2023 by Alex Bruggeman
Beware. Any checks that are deposited will be marked as "potentially fraud" and they will not allow you to use your funds for over 10+ days while they make interest off of your money. I would not recommend this bank.
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December 2023 by Ladd Dental
Colin is the absolute man!! We are so grateful for all that he does for us!
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July 2023 by Kirk Rasmussen
ATM. Not a bank zero stars.
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January 2023 by Aaron Holmes
Erin and Nathaniel from this branch are great. Had a difficult issue that caused a few days of lost sleep and stress. Erin was able to resolve the issue for me. Everyone was kind and attentive throughout the process.
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December 2022 by USAJade
This is a "digital branch"… Total waste of time… No teller windows no drive-through… Literally one gigantic ATM machine inside… So you have to wait in a long line… Only to have your card declined… Then you get a text message and you have to reply yes… Then your card works… Tried to withdraw $1000… Needed 50s for my Christmas cards… Oh but they don't have $50 bills Total joke… The future of banking is scary … Time to find a new bank like Ye
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September 2022 by THERESA WEBSTER
Nathanial is amazing! He made me feel welcome, answered lots of questions and I feel ready to tackle my financial goals.
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June 2022 by Brian galt
This place is awful! Basically just a single person ATM. Go somewhere else this place will waste your time.
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March 2022 by Richard Li
Was closed despite branch hours saying it's open. Honestly can be replaced with just the ATM
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December 2021 by Jennifer English
It's not a bank. They can't do deposits or withdrawals. Why bother having a building?
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March 2021 by Mark S.
Although it was a different experience with no tellers or traditional walk up atm, the people here made everything easy for changing my address and opening a new account for my daughter. Thanks chase!
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December 2020 by Greg Harris
Well.. we have been standing in the lobby for about 15 minutes. No one has even greeted us. This is the worst branch.. we just left... get it together
