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“I’ve been with this bank since the late 90’s. They’ve always treated me right. I like how it’s old school because I am too. They are always friendly and most of their employees have been for years, which is pretty uncommon nowadays. The best thing about this bank by far is that their mortgage loans are kept in house and not sold. That means you are going to be making payments to and dealing with the same bank for the life of your loan. There’s only one thing that I don’t like. For their NetTeller, they require those passwords that have several requirements (cap & lower case letters, numbers, & special characters) & I understand why, but I have a hard time remembering passwords like that. In order to recover your password, you have to call the main branch and have them reset your account so you can change your password. So if you need to check something in your bank account over the weekend & you forgot your password, you’re pretty much out of luck and that can lead to other problems in today’s world of instant everything! Other than that small issue, this is a great bank!”
8:30AM - 5PM
136 W Seventh St, Auburn
Banks
“This is the best bank I ever had. Still a member. They are the most kindest helpful understanding people. They make you feel like their glad to have you as a customer. Just love their postive, warm iinviting attitudes.”
8:30AM - 4PM
406 Smaltz Way, Auburn
Banks
“My computer was hacked and my account was shut down. Customer Service Representative Keith Weiss bent over backwards to help reestablish my checking account, get me a new debit card and walk me through all of the various issues I was having while trying to get my Bill Pay to work correctly. He was was a great help and a definite asset to Horizon Bank and it's customers. Thank you Keith.”
“Garrett state bank is top notch! The best customer service anyone could ask for. They have great lending programs too. Rachael, Hallie, Kylie and Mackenzie are always so friendly and helpful. You’ve got a customer for life!”
“Really great customer service as soon as I walked in the door the teller asked how I was doing and what I needed. She helped me open my account and gave me all the information that I needed to open a checking and savings account. She was very knowledgeable and easy to understand and answered all my questions.”
“Have gone to them for a car loan as well as a credit card and I will never go anywhere else! I feel so valued as a customer and they make the process so easy. If I could give 10 stars I would!”
“Nice place. The biggest problem is the wheelchair ramp is very degraded and has a step up. We had to pick up my sister's Walker and help her up the step. They need to fix it and also add more parking spaces for handicap.”
“The people at this bank are incredible. They helped with a small business loan for a new truck, any account help I need, and just are a joy to work with. I would 10 out of 10 recommend them for all your banking needs!”
“I've been with wood forest for a good many years I have always got excellent service tonight I had the pleasure of working with Kallie Willits not only was she Pleasant but very efficient”
“Fantastic people to work with.Top notch bank!Sheryl Assistant Branch Manager was great to work with.She understood my situation for my car loan request and she got it expedited to my surprise.Very please with the service.”
9AM - 6PM
204 Touring Dr, Auburn
Banks
“A quick thank you to Tony and Karen for there help with my loan . Had a very stress free time working with 3 Rivers in Auburn !Great job, happy to be part of the credit union.”
9AM - 5PM
101 N Main St, Auburn
Banks
“I have banked at this branch for 14 years and I am still impressed with the friendliness and professionalism of the staff here! Everyone is always quick to answer questions and help with any issues promptly. I am more often than not, the guy showing up or calling with issues or to do banking in the last minutes of operating hours, and I am always treated with courtesy and a genuinely welcoming greeting. I think it has a lot to do with leadership. I just called 10 minutes til closing time with multiple issues and every one of them was handled quickly by the branch manager Ally. She took the time to make my problems hers to fix, and she is excellent at it! Everyone from the personal bankers stationed just inside the front door, to the tellers, to the manager, are banking professionals. That’s why I continue to bank at PNC. Thanks again!”
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“I've been a customer of Wells Fargo for 17years and other than a few minor bumps I have received wonderful service. Friendly knowledgeable staff at both branches here in Auburn. Wouldn't dream of going anywhere else.”