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November 2023 by Levi Grooms
Josh Ogden was FANTASTIC. We did this purchase completely remote and it was easy and timely! Josh did a great job of communicating with me on and off the clock throughout the whole process. If you get a chance to work with him, and this dealership — take it!
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October 2023 by Dyan Snavely
They made buying easy and unlike other dealers the prices were transparent! Friendly and knowledgeable sales staff, and Bernie returned our call’s promptly. The finance process was also easy and quicker than other dealers we’ve used.Highly recommend!
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October 2023 by Reece Anweiler
Tried for over a month to get my Prius looked at in their service shop. Called, texted, went in person, made multiple appointments on their website. I get being busy but come one.
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September 2023 by John Ettinger
Josh Ogden took great care of my wife and me. He made the car buying process so smooth. My wife was surprised how easy it was.
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August 2023 by Laura Kelley
Can’t say enough good things about this dealership! We have been in the market for a new vehicle for a while and were thrilled to find the exact vehicle we wanted scheduled for arrival at Toyota of Warsaw. Cory was a ROCKSTAR and kept us in the loop and answered all of our questions immediately and made us very comfortable with the whole buying process. Dave was also amazing and had all of our documents ready to go when we walked in. Cory also was very patient and helped me set up the Toyota app and walked me through all of the many features on our new vehicle. We couldn’t be happier with our new vehicle and want to thank everyone that had a hand in our purchase with Warsaw!
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August 2023 by Kevin Carroll
Positive car buying experience from start to finish! Josh from the sales team was responsive, transparent, patient, and accommodating. No pressure tactics, bait and switch, or hidden fees. Well worth my drive all the way from Cincinnati to make my purchase. I’d highly recommend this dealership!
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August 2023 by Stephan Flinchum
Bernie was the best sales rep you could ask for. Honest, straightforward, and not pressuring at all. Drove over two hours to buy a car, and we do it again! Best dealership in the state!
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July 2023 by Stephan F.
We drove over two hours to test drive a rav4 in the color we liked. Let me tell you, it was worth every minute of that drive. Bernie was the best sales rep you could ask for. Very chill, no pressure and really friendly. Couldn't of asked for a better experience. Highly recommend to anyone and will be going back for our next vehicle.
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July 2023 by Mark W.
Great Car...Terrible Buying Experience!!Toyota makes quality cars. Toyota of Warsaw did not provide a quality car buying experience! If the "Smart Path" price on the website looks good to you finish the deal online because you cannot get the same deal at the dealership. They got me in the door with the "Smart Path" price and then rushed/pressured me into signing a significantly more expensive lease deal in person. Sound like a "Bait and Switch"???... After this experience I recommend buying your car online and only going to the dealership to pick it up.
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July 2023 by Lydia Fisher
We were very disappointed with our recent interaction at Toyota of Warsaw. We went in ready to trade in our current Highlander and test drove the new Grand Highlander. Ready for a purchase but we were literally laughed at and mocked during negotiations by the sales person. We totally understand that prices are not super flexible but there are different aspects to negations including trade value etc… we drove away and directly to Evans Toyota in FortWayne and drove off with our New Grand Highlander. Although we Love to keep business local we experienced such poor service at Toyota of Warsaw that we would not recommend to friends or family.
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June 2023 by Rob Martin
Love to share my experience here have a Toyota car I lost key to it needed dealer to make key go to get my car refused to release my car says it has bad wheel bearing needs exhaust not sure what that has to do with making a key the exhaust I’ve already priced 700dollars don’t have money for it as long as Biden is president claim it needs wheel bearing already priced it coast 88dollars at auto zone they tell me in order for me to get my car back it’s 4,500 dollars that don’t include key what it was originally there for if your gonna go woke like bud light expect to go broke Toyota DONT TAKE YOUR VEHICLE HERE YOU WILL BE HELD FOR RANSOM
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May 2023 by Michael Jones
Was working with salesman josh let me drive 2 hrs to inform me that the car I was going to test drive had sold had been working with for 3 days he put out a car of the same color with twice the miles and wanted more money for it all I got was a sorry it happened I should have been offered something for my time and effort
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April 2023 by George Burkley
Jana Gill did an awesome job putting me into a 2023 Toyota Tundra Platinum. I shopped other dealerships looking at Ford, Nissan and Toyota. Jana and the Warsaw Toyota staff did a great job building value and a relationship. They made a great deal in the truck being month end. My lease was approved in 15 minutes. No extra dealership fees. Toyota of Warsaw did it right and professional. The other dealerships treated me like they were doing me a favor selling me a truck. Thanks Jana Gill for the personal service and great hospitality. I would highly recommend Jena Gill and Toyota of Warsaw. I love the Old School Treatment. They put the mission ahead of the commission. 5 Star treatment?????
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April 2023 by Katherine J
Sales department is fine. Service not so much went for a 15k maintenance that required a tire rotation they didn’t do it. I’d be surprised if they checked any of the point inspections at all. Will definitely be sticking with Honda for my next vehicle. Their service department is superior.
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March 2023 by Qew Qew
Great experience with Bernie (new sales) at Toyota of Warsaw. I buy a lot of vehicles and Bernie is the best of the best! Honest, hard working, dependable all while having top notch communication. As long as Bernie is still selling vehicles he will always be given a chance to earn my business. I will definitely look for him when ready to buy next vehicle.
