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November 2023 by Tylene Wadkins
Fantastic experience! Everyone was so welcoming and friendly. They really did just want what was best for us. They were able to get my mom a car for a great price that we couldn’t refuse.
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November 2023 by Jaime Loftis
Amazing service...very friendly I would definitely recommend to family and friends...Thank you I love my new truck
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November 2023 by Paul Close
Wade and his amazing crew really came through for me! The right car at an amazing price! It’s a 2017 and they detailed it and made look and drive like new. I will drive here from Kalamazoo again for all of my cars in the future!! I’m could not be happier!!
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November 2023 by Sara Cumberland
Carson was very patient and worked hard making me happy with my new used vehicle purchase over the past several days. Thanks again!
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October 2023 by Katie Funk
Kaitlyn was wonderful with helping me with the sales process! Adrian (manager) and Kenny (finance) were amazing as well. Everyone helped me to feel comfortable and was so helpful. I am extremely pleased with my purchase!
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October 2023 by Scott V
Brought my Nissan to this dealership for a recall on the airbag. During the process the technician broke the vent on the passenger side dash. They did not notify me when I went to picked it up, hoping I wouldn't notice I guess. Saw the damage on the drive home and immediately went back. Service writer came out and took pictures of the damage and apologized. They were going to order the part and contact me once it was in. This never happened and after multiple calls and checking in always given the same excuses. This happened over a year ago and still nothing has been done to rectify the situation.
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September 2023 by Rick Bradley
I recently purchased a great car from the Warsaw Nissan dealership here in Warsaw. The staff are very professional. Very helpful answering questions or concerns. Staff are willing to go above and beyond to make one’s car shopping a pleasant experience. No high pressure sales approach or gimmicks just straight forward professional guidance and advice.Kudos to Kennedie one of the sells staff for assisting me in my purchase today as well as Ken and Wade. I have been a Nissan fan for many years and have never been disappointed with the quality product produced by Nissan. Today’s experience was no different.If you’re looking for a good quality driving experience make Nissan your next choice.Rick
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August 2023 by Maria Chanon
Jade, Wade, and Caitlin were amazing! We were able to trade our 2020 diesel truck for a 2021 diesel and had absolutely no problems at all with anything. My husband and I are very pleased with our experience and if he ever decides to get a new truck we will definitely be coming to this location in the future! Seriously, you guys are all amazing:)
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August 2023 by Alex
Took 6 separate calls across a 3 day span to schedule a simple oil change. Kept getting sent to a dead extension. The person i talked to when i got there was very friendly and it only took 45 minutes but getting the oil change scheduled was lengthy
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August 2023 by Alyssa Cates
Daniel was wonderful and very knowledgeable. He was also very thorough when showing me the videos and features of my SUV. Everyone else was also extremely nice and welcoming.
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August 2023 by Bobbi Wood
Every since Covid has hit and they’ve change management at Sorg Nissan, they’re service has gone downhill. The last three times I’ve been in for an oil change. I have had a lightbulb out and on the inspection sheet they have checked it off I said something to them and they said we will make a note on our account to have it change. Next time was just in for an oil change passed all the inspection checks. Still, the lightbulb was not changed and there was no note put in there. Not sure I’m going to continue to do service was sore Nissan anymore
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July 2023 by Leslie Breidinger
Everyone that I was in contact with did amazing on helping me out, answering questions, and informing me on various information. Communication was excellent! I was very comfortable through the entire process and didn’t feel as if I was just a number. Wonderful atmosphere and personalities from the people I worked with. I will continue going back to this location!
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July 2023 by Alexis VanDerWeele
I had the BEST experience with Dan and Wade. They bent over backwards and made the transition so easy. I will definitely be back for more business.
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June 2023 by Ashley Keith
First time experience with this dealership Service department.They had my car for two weeks, for an Alternator & A serpentine belt.Quoted me $1120 for both (for a 2014 Juke). They call me on week three of having my car.... Telling me they don't have the bolts they need because none were shipped in the kit with the parts.... At this point I tell them "it's pretty difficult having my car gone for three weeks." They tell me they are sorry, but it's just the way it is.Then they call me an hour later and say "your car is done!"So let's hope it's actually fixed... Seems kind of sketchy. I actually believe they were just overbooked and they didn't know how they could get to it with the short week due to the holiday (memorial day). When I went to pick it up the total was over $1300.00 a $200 difference. I asked about if the first amount was the total and I was told it was. This whole thing just seemed shady. All in all I would not recommend anyone I know go there. I'll most likely go with my local mechanic near me. I had hoped that a Nissan dealership would be able to fix very common items like this in a timely manner. Won't be doing this again! Unless you can go two to three weeks without your car, I'd steer clear!
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June 2023 by Emma Colt
Jade was fantastic at her job. She is friendly, trustworthy and professional. Easy to speak with and enjoyed having her there with me throughout the process. Best sales representative I have worked with.
