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November 2023 by Ashley Meadows
I had a great experience buying from R&B. They have so many great/affordable car options on their lot currently. I bought a 2018 ford edge from Collan. He made the whole process quick and easy. He helped me find the perfect family car! This is the second car we have purchased through this location and plan to continue using them for our future car needs.
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November 2023 by Doug Nine
Mark is great! If you have any problems, you is quick to solve them. I had some chips in my windshield. And he had me bring my vehicle in. And he completely got it replaced.
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October 2023 by B F
We bought a 2021 Kia Telluride from Mark on 7/6/23. We were told it was accident free, even showed us A CARFAX. Not the Carfax to our vehicle. A few weeks later the collision warning starts going off when there is nothing around the car. Which causes car to brake hard, and almost caused accidents. I texted Mike about the issues and he never responded. So, I take the car to the Kia dealership in Ft Wayne, and they discovered not only has my car been in one wreck, it had been in 3 accidents! Causing major damage to the frame (bent), front crash bar bent and front struts/mouths are damaged. They never fixed this and now it’s unsafe to drive. Nor did they disclose, per the law, severe frame damage. Matter of fact he lied straight our faces that it had never been in any accidents. Kia dealership also saw that our tires are worn completely down. Oh and because of the previous accidents, the radar/sensor is facing down, which is $1,788 to fix and NOT COVERED BY the 5k extended warranty we bought. Not even covered from Kia’s existing warranty. Total as of now without frame repair, we are looking at 3k to fix everything. Now why would someone get financed for 40k+ and want to shell out more money to make it whole again? The answer is WE WOULDNT HAVE BOUGHT THE CAR!!! It should have been totaled out. So, there is deception, fraud and unfair sales practices going on through this dealership. They covered up the true car history to us just to make a big sale. We have contacted an attorney because the condition of this car could have killed our family of 5. Mark, you wanted a review from us? HERE IT IS. We will also be pursuing criminal charges. Update: the owner Brandon cretacci called me after I left this review and made threats to me and my life. I have the conversations recorded. This guy is a loose canon.
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August 2023 by David Marshall
Mark Olsen has always made my buying experience at R&B Car Company easy. He always strives to find me the best deal. This makes the fifth vehicle I have purchased from R&B and have never had any mechanical problems.Thanks for another great vehicle Mark‼️
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June 2023 by Jillian Hankla
I absolutely LOVED our experience buying our 2017 Chevy equinox. MagicMark is truly the best salesman that we have ever worked with, was so helpful and understanding about our situation. We couldn’t have asked for a more stress free and smooth car buying experience! Will only be going to him from now on!
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June 2023 by Bobbi Klopfenstein
We recently were in the market for a truck, and after getting shoved off by a few other places, we came back to Mark and I’m soooo glad we did! He goes absolutely above and beyond for his customers and always keeps their best intentions in mind and doesn’t just try to sell you on a vehicle. By far the best experience when buying a vehicle and I will forever recommend people to go to him. If he doesn’t have what you’re looking for, he will find it for you. The best and most stress free car buying experience I’ve ever had thanks to Mark!!!
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May 2023 by Wendy Riggle
We recently purchased a 2018 Volvo from R&B in Warsaw. Damien was our salesman and when I say he did a FANTASTIC JOB...HE KNOCKED IT OUT OF THE PARK!! He made our experience painless and was so accommodating. I would recommend R&B to anyone looking to purchase a car and ASK FOR DAMIEN!! Wish would could give it more than 5 stars!!! Thanks again, Damian! WE appreciate you!
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May 2023 by Stacey Judd
Excellent service from Damien at R&B! We were looking for a vehicle for our daughter and had a budget we wanted to stick to. He listened to our needs and was able to find us a great vehicle! He was not pushy, he was honest and knowledgeable. Would definitely go back, should the need arise!
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April 2023 by Christina Powers
This was my first time buying a car at a dealership and R&B made it so easy and took the anxiety of car shopping and purchasing away! Thank you Brandon George for doing an amazing job helping me find the right car for my family! Brandon George goes above and beyond the call of duty. Any questions I have Brandon is right there! Thank you again for being down to earth and being so helpful.
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April 2023 by Amy Baker
Cole has just the right car at the right time. He took time to answer all my questions. The oil was even changed while I waited. I cannot wait see what adventures await me in my new Toyota, Pruis C.Thank you again , Cole fir such a great car.
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April 2023 by Brooke Eckert
Amazing customer service! Brandon George was very personable and helped me get everything I needed even due to my current financial situation.He was easy to communicate with even before stepping foot on the lot.Loving my new Ford!
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April 2023 by Jackie Hankins
Mark was very helpful and down to earth and didn't pressure me and explained everything to me , and worked with me on a reasonable monthly payment. I would highly recommend him and R&B Car Company to my family and friends! Thanks magic mark!!!
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April 2023 by Janice Frasure
Damien helped me with the purchase of my Encore.He answered all of my questions thoroughly and made tge buying process very easy. I highly recommend R & B for the purchase of your new vehicle!
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February 2023 by Thomas Wicks
Well I walked into R&B with low hopes, as I knew that what I was looking for was a bit of a stretch. I hadn’t been to any other dealerships or spoken to any other salesmen at all. I was greeted by Brandon George at the door, and I just laid it out there what my situation was and what my limits were and asked if it was even possible to help me find a truck, or if I was just wasting time. He told me truthfully that it was a tall order, but was willing to sit down and look at every possible angle to get me in a truck while sticking with my limits.After just an hour or two of conversing and looking at possible options, he had me on the road, that day, in a truck that met my needs. Hands down, this was my most pleasant dealership experience ever. I will absolutely be back when we’re ready for our next vehicle.
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February 2023 by Adam Geisleman
Mark Thank you so much for our Ford Edge. The wife and family love it. You did an awesome job on getting us in it and with no hassels. Any where else it would have taken hours. You made buying cars easier. If anyone needs a car you are the guy to go to.
