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June 2022 by Shelby S.
Pioneer is ridiculous it's the worst f****** place to go through. I've had issues out of my car since day 1 it's been over a year since I've had my car. Its Almost paid off and still isn't fixed all they do is put used parts on it instead of new. when I first got my car it was disgusting they were suppose to detail it they never did all they did was hurry up clean it out I had to clean it myself it was so damn bad trash all in it pop in the cup holders it smelled terrible. They told me they would detail it when I brought it back that weekend never happened I asked and asked about it still never happened. Something to do with the oil and my motor messed up Kyle put a used part on it instead of a brand new part because it cost too much money. Well months later something happened again but this time my warranty was up and I had to pay over $300 to get it fixed with a new part I wouldn't of had this issue if they would of put a new part on it to begin with. Kyle would always hit on me and try to get with me even when I would tell him no several times. Every time I took my car there to get fixed it never was fixed it would be the same issue every time they would tell me oh it's fixed now after I pay them to fix it then I tell them no it's not it's still doing the same thing so more money I have to keep putting into it for them not to fix it right. It's still not fixed. Then yesterday I'm texting the girl who works there yes I know I'm behind a few payments well I lost my job I told them that I found a new job I was suppose to start today but couldn't because they took my car yesterday. After my text messages with the girl states it was fine to wait until the 18th that she talked to her boss well then all of a sudden my Boyfriend hears something outside so he goes to look and someone is taking off with my car with my purse and house Key in it didn't say one word to me or nothing just took off fast. So I don't recommend going through pioneer auto it's a joke and the people who work there are f****** ridiculous. It's the worst place you could ever go to for a vehicle all they care about is money not if your having issues going on which everyone does no one understands that especially now how much everything is costing how is anyone suppose to afford food and gas to get to work or pay bills you have to have a car to get to work to make your car payment how you suppose to do that when they take your car then expect you to pay for it how when you have no way to work so thanks to them I couldn't go for my first day of work today I would do no stars for the rating but it wouldn't let me
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September 2021 by C Ankrom
A family member of mine suggested this place to me months ago and I'm so thankful that I listened to her. This place not only put me in a beautiful car but went above and beyond helping me. They r all friendly there and so understanding. If you need a ride let pioneer auto in Warsaw help you out they are the best..
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December 2020 by Ken H.
H.O.R.R.I.B.L.E to do business! This is complete HIGHWAY ROBBERY! They bait you in with their " buy here, pay here" pitch saying that they evaluate you based on your "story" not your credit! Only to have you sign the most bogus LEASE agreement known to man! They charge you twice the price of the car to start then lock you in to weekly payments that turn out to simply be a RENTAL AGREEMENT. YOU WILL NEVER OWN THE CAR. The money you give them weekly is not a PURCHASE AGREEMENT! They also tack on some bogus depreciation amount that they make up out of thin air. The sales tactics get you in the door and after you're a customer they treat you like you're less than human, threatening you in every-way possible to make a payment to keep this bogus agreement going. Mary beth is EXTREMELY RUDE and UNPROFESSIONAL. She send you nasty text messages threatening you if you don't return a call. They say they have a warranty, but NOTHING IS IN WRITING. No details AT ALL.. If you have an issue, they will do everything they can to avoid fixing the car or clarifying what's covered or not. DO NOT DO BUSINESS HERE... PLEASE BEWARE!!!!!
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October 2020 by Crystal Ankrom
A family member of mine suggested this place to me months ago and I'm so thankful that I listened to her. This place not only put me in a beautiful car but went above and beyond helping me. They r all friendly there and so understanding. If you need a ride let pioneer auto in Warsaw help you out they are the best..
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July 2020 by Korey Harshaw
I couldn’t do this post without 5 stars. No shady sales experience here, BHPH’s get a lot of bad rap in the car business, but Mary, Kyle, and everyone in between I’ve had the opportunity to work with there have been nothing but helpful, kind, and reasonable with every expectation throughout the process. I want to thank them for notnonly the excellent , honest car buying experience, but also the service. If youre looking and from this area I can assure you no haggle or bs from these folks and they deserve the rating they received from me! Will recommend to folks moving fwd about this place for sure!
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May 2020 by juliane miranda
Great business, excellent customer service, and the lady in the front desk is the best!
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February 2020 by Chad Kaltenbach
So I have had many cars over the years and dealt with many car lots, dealerships and sales people. Very few of them even come close to comparing to Pioneer Auto Sales. They are the most friendly, non-judgmental and patient people in the car business that I have ever seen. They went above and beyond for me and got me into the car that I wanted. Yep the car I wanted. They are not like other places that say oh well I can get you into these two cars. Not there! If they have it on the lot you can get in to it. They seem to take great pride in their vehicles and make certain that they are 100% before they put you in them. And they give you free oil changes until your car is paid off. Plus they have warranties on their cars. If you are having any trouble getting approved else where it is time to stop wasting your time and go see Kyle in Warsaw or the guys in Plymouth or Osceola. I honestly can not be happier. They really do treat you like family and bend over backwards to make sure that you are happy.
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September 2019 by Maegan Spaw
Amazing place!! They treat you like family and will make sure your in a safe vehicle!! I bought a car that a few days later had some issues, they hired glens to tow my car and are fixing everything that's wrong absolutely for free and even gave me a different vehicle to use while my car is being worked on! I won't go anywhere else ever again!!
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June 2019 by Danielle Haines
I LOVE this place! Always helpful. I will never go anywhere else for a vehicle! Kyle is amazing. If you need a new car, go here!!
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June 2019 by Jeremiah Nobles
My wife is buying a 2011 Ford Flex, with our credit being poor they are worth it. 90 days of work and check stubs you can get a car today too!!
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May 2019 by Rebecca Cranick
Always friendly and helpful
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April 2019 by Samuel Mcmanemin
Great place to get a vehicle! They are very helpful and understanding ðŸ™ðŸ‘ thank you guys...
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April 2019 by Cathy Norris
A quick, fast and responsive cheerful help
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September 2018 by SHERRY BROOKS
Bought 3 vehicles from them all excellent cars at an amazing prices!
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March 2018 by Austin F
I just paid off my 2010 avenger that I bought from this amazing company, this was my first car buying experience and I absolutely cannot imagine it going any smoother or easier. Picking my car out was a breeze, there was no shady salesman trying to push a long held car onto me like at a few other places I had visited... After I picked out my car I was even advised to take the weekend to think about if it was really the one I wanted considering it was my first car. Kyle, who was the one that sold me the car, and Mary Elizabeth are both amazing, kind and very understanding. I cant say enough good things about this company and its people, it was a pleasure working with them and I would definitely recommend them to anyone who needs a car. If I ever need another car I know where im going.
