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June 2024 by jaylen reese
Shelly was super kind and helpful during my visit!!
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May 2024 by miranda cisneros
Hidden fees. Was overdrafted (literally a few cents) for maybe an hour and I quickly moved cash over from my saving into my checking to cover it. Checked the next morning and the still charged me the $35 overdraft fee.
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February 2024 by Tim Noe
I just moved to this area and chose Lake City. Customer service just ok. The bank however nickel and dimes you. Wish I’d just gone with Chime.
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October 2023 by David buell
Hometown homegrown bank. Used them my whole life
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January 2023 by EB Indy
Very unprofessional staff and Lake City charges fees for holding YOUR money in their bank. Even their savings accounts charge $7 a month just to hold your money.
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January 2023 by Beth Mitterling
Great place to bank
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January 2022 by Vanpelt Shorty
I went to this bank and got into debt with them I got a check worth 2,207.46 I said I need to pay my debt of a old account she said OK took my check didn't give me no response and then said are bank with send u a check I ask what are u talking about I ask to speak to a bank Mgr and of course the bank Mgr was busy ask for Corp number didn't get that either if I were u people reading this review I would stay away of all lake citybanks
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October 2021 by Tim Shinkle
$4.00 atm fee…
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May 2021 by Caleb Wadkins
They are extremely rude and unprofessional. They hold any non LCB checks deposited for 5 days if they are deposited within the first 30 days. They claim this to be standard practice but I've never encountered this before nor did they make me aware of this. Banking with them has hurt me financially and caused me to accrue late fees by holding MY money that they then had the audacity to charge me an OD fee for because I made purchases with money I thought was available to me. I keep track of my spending and know precisely how much is available to me at any given time. However one can't account for a greedy bank restricting your access to your own money. I opened an account to help pay bills with ease and it was the worst mistake of my life. Don't bank with LCB they will punish you for it.
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March 2021 by Nm
I avoid this location as much as I can. I already haven’t been impressed with lake city bank since I first opened my account at 14 almost ten years ago. Since then it’s been hidden fees, jumping through hoops to access my money and less than helpful service. I will be closing my account here in the near future.
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February 2021 by Great_White_7.3
Worst bank I have ever dealt with. Please do you’re research and find a better bank.
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June 2020 by Warsaw Worship
Great customer service!
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November 2019 by Todd Westminster
They have the coolest little machine for turning coins into cash. No fee if you’re already a customer there.
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March 2019 by Eric S
Pack a lunch. One person working counter and some lady walking around providing zero help although she worked there. Stood there 10 minutes and line didn't move. Gave up and went to drive thru.
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October 2018 by Dustin Miller
There are a lot of dedicated employees at this banking institution, that I always found pleasant to do business with and that offered friendly, personal service. Unfortunately, there are some very unprofessional individuals as well, such as the manager of the CPS department, when dealing with potential cases of fraud with the debit card. Never have I been spoke to in such a condescending, demeaning manner, by someone that's supposed to be a professional in their field. As a bank customer in good standing, no one should be spoke to as I was. Customer service skills are an asset an individual brings to an organization, and this individual shows none of that. Ultimately, she will drive away other customers, if they have the displeasure of dealing with her.
